Engineer Manager

Don’al (DJ) Jensen

Mobile 707-***-****

********@*****.***

Summary of qualifications:

• 16 years of Information Technology and Management experience

• Extensive Project Management, Team Building and Organizational Experience

• Windows Server 2000 2012, MAC and Linux administration

• Firewall experience SonicWall, Watchguard, Cisco, others

• VMware, HyperV and Citrix, Experience.

• Exchange, Sharepoint, Lync administration, deployment, troubleshooting, MS Outlook Expert

• Expertise in networking including routers, switches, firewalls TCP/IP, DNS, WINS, RAS, VPN,

RDP

• Experience with VoIP Phones, Cisco, Avaya, Shortel. PBX, wiring and punch down tools

• Administration, installation and support of system backups for fault tolerance and disaster

recovery using various Hardware and software solutions

• Backup and Disaster recovery Application Symantec Backup Exec, Symantec System Recovery,

and others

• Symantec Endpoint Protection, Trend Worry Free Business and other AV tools

• Desktop user support with expertise in Microsoft Office 2000 2013 support and Adobe graphics

applications

Certifications:

• Microsoft Certified System Administrator

• Microsoft Certified Technical Specialist

• Microsoft Certified Professional ID# 3131362

• Dell Certified Systems Expert

• Watch Guard Certified Systems Professional

• American Heart Association Certified Healthcare Provider – CPR and AED

Education

College of Marin AA Computer Information Systems 1996

Senior IT Consultant– White Tiger Consulting 2/2012 – Current

Contract Engineer for Windows Server, Exchange and SQL server support. Network

Maintenance. Desktop/End User support. Exchange and Sharepoint administration. Windows

Server Support, Remote and Onsite. Desktop Support and Backup and recovery planning and

management

IT Consultant /Network Engineer –Comprehensive Computer Services, 1/2012 – 7/30/2012

Break Fix and Managed Service, Exchange and SQL server support and Network Maintenance.

Windows Server 2003 2012 Support, Systems and Network, Desktop and Application support,

Backup and Disaster recovery planning, Exchange and SQL server support and Network

Maintenance. SBS server Migrations Symantec System recovery and Sonicwall firewall

deployment

Field Service Engineer – Barrister Global, 1/2011 – present

Laser Printer Repair, Systems and Network Administration for small to medium sized businesses

including VoIP, Smartphone support, Network Maintenance.

IT Consultant Moon Valley Computer, Sonoma, California 1/04 – 12/2010 IT resource

consulting for small to medium sized businesses including network infrastructure, connectivity,

disaster recovery strategies, security, anti virus and anti spam strategies, planning and

acquisition of new technologies. Monitored SMB systems on a 24/7 schedule. Training Specialist

for Microsoft Productivity Suite and other mainstream business packages.

IT Manager Attest Systems, Inc., Novato, California 12/00 – 1/04

Responsible for management of all IT resources including corporate website, SQL and Onyx

databases, purchase and deployment of new hardware, software and security technologies,

company Internet connectivity, deployment and maintenance of VPN server. Developed corporate

IT policies and procedures, budgets, and long term IT planning and strategies. Managed IT

support staff in providing business application support for entire company including MS Office

suite and Adobe Graphics programs. Managed and trained help desk team. PBX and voicemail

systems administration and maintenance.

Senior Network Administrator Tavolo, Inc., Novato, California 5/99 12/00

Primary responsibilities included management of staff of System Administrators in four U.S.

locations and administration of all network services including E mail, desktop support and

training, AS400 connectivity, technical leadership and advice, and consistent network reliability,

performance and security. Supervised and executed successful migration from Lotus Notes to

Microsoft Exchange Server, including Outlook Web Access and VPN.

Technical Department Manager/Webmaster NetTV, San Rafael, California 9/96 5/99

Managed all technical support services for both internal users and customers. Managed technical

support staff and implemented a nation wide service network. Also responsible for company

website development and maintenance.

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