Administrative support, account representative, customer service.

TINA KIMBALL

*******.****@*****.***

Professional Profile:

Highly organized and able to work under strict deadlines with attention to detail. Eagerness to learn new skills while demonstrating strengths in a productive environment.

Employment:

Service Advisor/estimator December 2011- Present

Caliber Collision Centers (Miramar branch) San Diego, California

Assist customers with auto insurance claims. Produce estimates of cost for damages caused by collisions. Oversee collision repair from start to finish. Work with many vendors to acquire parts needed to complete repairs. Coordinate production of repairs while keeping customers informed throughout the entire repair process. Generate and manage over 100 business sales per month.

Customer rep/Office Manager April 2008 – December 2011

Caliber Collision Centers (Pacific Beach branch) San Diego, California

Oversee front office staff to maintain an environment of world class service for our customers. Ensure repair

order accuracy and standard operating procedures in compliance with California State Business Automotive

Repair. Maintain accounts receivable, accounts payable and cash handling per company’s standards and

procedures. Handle payroll and human resource related administration and recordkeeping for all associates.

Manage all daily, weekly and monthly processing reports per company standards and policies within requested

time frame.

Receptionist/parts driver March 2007 – April 2008

Pacific Nissan San Diego, California

Answer 10-line phone and paging system directing calls to a staff of 45. Dealing with dealer trades and

transporting new vehicles to a variety of different cities in California as well as other states. Manage and deliver

inventory to auto body shops to meet insurance company guidelines.

Education:

Mira mesa high school June 1998

Diploma San Diego, California

Skills:

typing speed: 50 WPM

ability to work independently as well as part of a team

ability to work extremely well under pressure, self-motivated and able to complete tasks without incentive or reminders

excellent oral and communication skills

proficient in Microsoft word, power point, excel and outlook

quick to learn and apply procedures properly

references

references will be provided upon request

Contact this candidate