Business Leader/ Human Resources/ Administrative

Tanya S. clayton

***** **** ******* ** 713-***-****

Spring, Texas *********@*******.***

Core Competencies

-Integrity -Customer Service/Retention -Data Entry

-Strong Work Ethic -Staff Training/Development -File/Recordkeeping

-Attention to Detail -Presentation Skills -Operations

-Punctual/Reliable -Verbal/Written Communications -Interviewing

Experience

Operation’s Manager ● August 2007- Present

Men’s Wearhouse● Conroe, Texas

In six years, I have contributed to my store exceeding it’s sales volumes for five years. Being part of a management team, I assist new hires with I-9 and new hire paper work/orientation.

Trained and supervised 3-5 employees on store operations, tuxedo rentals, POS, and oracle systems.

Managed entire tuxedo department including incoming and outgoing inventory, relaying weekly and monthly reports to upper management, and assisted in fashion shows within the community.

Maintained a high quality work environment by ensuring the line of communication between supervisor and subordinates remained open at all times.

Exceeded customers expectations by ensuring all problems were met head on and resolved in a timely manner.

Network with local schools, vendors and facilities to create and maintain benefitting relationship.

Customer Service Associate ● July 2006- September 2007

Nike Factory Outlet ● Conroe, Texas

In those fourteen months, I was able to learn many aspects of the store including operations, logistics, and the training and development of staff.

Trained new employees on POS and cash handling.

Merchandised sales floor and mannequins.

Supervised associates during manager meetings.

Administrative Assistant ● May 2005- August 2005; August 2003-August 2004

Lamar C.I.S.D Human Resources ● Rosenberg, Texas

Began as a co-op student in the Business Professionals of America program and ended as an administrative assistant who managed the entry of files of current and terminated employees and applicants. In the fifteen months of working, I managed to scan hundreds of files accurately and quickly into a system that allowed administrators easy access.

Courteously greeted all visitors, determine their needs, check appointments, and direct/escort them to proper person.

Assisted with new substitution orientation and retiree banquets.

Organized interview packets and set up interview conference room.

Sorted/distributed mail, maintained filling system, faxed and copied printed documents and pre-order office supplies.

education

Bachelor’s of Business Administration General Business Administration ● August 2008

Sam Houston State University ● Huntsville, Texas

High School Diploma ● May 2004

Needville High School ● Needville, Texas

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