Engineer Software
Resume:
Shaikh Niyaz Naim
Mobile No : +971**-*******
E-mail Id : ***********.***@*****.***
***************@*******.***
OBJECTIVE: -
A challenging position, where my learnt concepts would be of value and
my continued professional growth would be encouraged.
To work with a professional organization with strong corporate values.
To contribute to an organization that stimulates creativity and
learning.
To take up increased responsibilities and challenges.
WORK EXPERIENCE
I have worked with following organizations through which
I have
Learned & developed my Information Technology Skills.
SPECIALIZATION
. Server, Desktop System and Networking any devices
installation configuration and Troubleshooting.
. Microsoft Exchange 2007, 2010, system installation
configuration and Troubleshooting.
. LTO, NAS and SAN system installation configuration and
Troubleshooting.
. AVAYA IP office 500 and Panasonic PABX TDE/TDA NCP etc.
system installation configuration and Troubleshooting.
. Sonicwall and Fortinet firewall system installation
configuration and Troubleshooting.
. Symantec Backup, Retrospect Backup and any type of Backup
system installation configuration and Troubleshooting.
. VMware system installation configuration and Troubleshooting.
1) COMPANY : IBT (Intelligent Business
Technology)
JOB TITLE : Senior Project Engineer (IT
Administrator)
PERIOD : Jan 2010 to till date
LOCATION : Dubai, Jabel Ali (UAE)
JOB RESPONSIBILITIES AND DUTIES:
. Installation & Maintain server 2003, 2008, 2010 SBS Also.
. Configuration and troubleshooting of Symantec anti-virus & any
others.
. Configuration & troubleshooting SQL base &Network base Accounting
Software
. Installation & Maintain Exchange 2007, 2010.
. Maintain sonic wall and Fortinet Firewall.
. Installation & Maintain AVAYA PBX (IP 500) & Panasonic TDA \ TDE
100,200,600 etc.
NCP 500\1000
. Installation & Maintain LTO 2, 3, 4,5 Auto loader Backup Devices.
. Installation & Maintain Symantec Exec & EMC Retrospect or any
Backup software
. Installation & Maintain DVR confregation & VPN connectivity.
. Phone, mailing & remotely technical support to all system users.
. Attend and rectify breakdown call for desktop peripherals of
different make and brands.
. Configuration and troubleshooting of operating systems.
. Installation of hardware components and driver's.
. Installation, configuration and sharing of printers and scanners.
. Data sharing and backup.
. Managing control panel and settings.
. Hardware and Network troubleshooting.
. Installation of various software's depending on the users.
. Configuration of computers in network & Domain
. Configuration and troubleshooting of networking and internet
connections such as dial up,
broadband etc.
2) COMPANY : Network techlab India pvt ltd.
JOB TITLE : Senior Customer Support
Engineer
PERIOD : Aug08 to Oct 09 (During this period I was
working as a Resident
Engineer at Shemaroo Entertainment
Pvt. Ltd)
LOCATION : Mumbai (India)
JOB RESPONSIBILITIES AND DUTIES:
. Installation & maintaing 5 no's 2003 Domain server
. Configuration and troubleshooting of trend micro anti virus
. Configuration & troubleshooting ERP Accounting Software
. Maintain IQuinox mail server
. Maintain sonic wall Firewall 2040
. Maintain 5 camera Pc
. Maintain Cisco 2600 Router
. Phone, mailing & remotely technical support to all system users.
. Attend and rectify breakdown call for desktop peripherals of
different make and brands.
. Configuration and troubleshooting of operating systems.
. Installation of hardware components and driver's.
. Installation, configuration and sharing of printers and scanners.
. Data sharing and backup.
. Managing control panel and settings.
. Hardware and Network troubleshooting.
. Installation of various software's depending on the users.
. Configuration of computers in network & Domain
. Configuration and troubleshooting of networking and internet
connections such as dial up,
broadband etc.
3) COMPANY : HERTZ COMPUTER (Hardware sales &
Services)
JOB TITLE : Senior IT Technician
PERIOD : Feb05 to July08
LOCATION : Mumbai (India)
JOB RESPONSIBILITIES AND DUTIES:-
. Technical support for Desktop related problems.
. Installation & maintaining and attending day-to-day user's
problem calls.
. Designing, implementation and maintenance of Windows based
Network, inclusive of all
Networking Hardware & Software support.
. Installation and updating of operating system and other
software.
. Configuring & maintaining e-mail accounts
. Providing new system and upgrading software's
. Solving Hardware, Software Problems, Network Problems, printer
Problem
. AMC contract
. Developed Network structure
. Installation O S- Win95/98/ME/2000/Win XP & server 2003.
. Network - TCP/IP, Wireless Networking
. Messenger service - MS outlook, Outlook Express
. Installation and configuration of Hubs and Switches. Crimping
UTP Patch Cables
. Antivirus - Symantec server 9.0, McAfee EPO 8.0, V Robot, AVG
. Worked on, Compaq, HP, IBM, Desktop. (Servicing & maintenance)
. Working Knowledge of MS-Office
Client:
. Pawan Hen's: Sahara corporate office
. Royal Resort: Resort
. Retort Software: Developed software
. Others Advertising company, shipping company etc
4) COMPANY : VK COMPUTER (Hardware sales & Services)
JOB TITLE : IT Support Engineer
PERIOD : June, 04 to Jan, 05 (During this period I
was handling annual contract of
The company)
LOCATION : Mumbai (India)
JOB RESPONSIBILITIES AND DUTIES:-
. Field work, technical skills related to Desktop, Mail client (MS
Outlook).
. LAN, WAN concepts.
. Assembling of Computers.
. Installations and configuration of hardware components and drivers
. Installations and troubleshooting operating systems and
application software's.
. Installation, Setup & Troubleshooting of LAN.
. Installation, configuration and troubleshooting of internet
connections.
. Data backup and sharing
SOFTWARE & HARDWARE PROFICIENCY
APPLICATION : MS OFFICE
INSTALLATION : Software's and Hardware
Components
OPERATING SYSTEMS : Installation and trouble
shooting of windows 98, 2000, XP, 2003
Server.
. Basic troubleshooting, installation &
configuration of dial-up, broadband etc.
. Good Knowledge of LAN, WAN & Networking
. Knowledge of Cisco routers and switches
. Knowledge of firewall
. Knowledge of Linux
EDUCATIONAL QUALIFICATION
. S Y B Com From Mumbai University
PROFESSIONAL EDUCATIONAL QUALIFICATION
. Diploma in Network Engineering from St. Angelo's in Mumbai 2004 (
INDIA )
. Diploma in Hardware Engineering from St. Angelo's in Mumbai 2004 (
INDIA )
. Complete CCNA from IP Solution in Mumbai ( INDIA )
PERSONAL PROFILE
DATE OF BIRTH : 7th February 1983
SEX : Male
NATIONALITY : Indian
MARITAL STATUS : Single
LANGUAGES KNOWN : English, Hindi, and
Marathi
HOBBIES : Playing Cricket, Swimming &
Traveling
PASSPORT& VISA DETAILS
Passport No : F5932022
Date of Issue : 02-01-2006
Date of Expiry : 01-01-2016
Place of Issue : Mumbai (India)
Visa status : Employment visa
Entry date : 03-04-2013
DECLERATION
I hereby declare & certify that all above mentioned
particulars are true completed
and correct to the best of my knowledge
& belief. It can be supported by relevant documents
in original as and when required.
(Shaikh Niyaz Naim)
Contact this candidate