Customer Service Technician
Resume:
Thomas E. Large
US Coast Guard Ret
Blacksburg, Virginia
24060
Personal Data:
Married with 3 children
Objective:
To gain employment as a field service tech or In-house service technician
in the biomedical repair field.
Experience:
Customer Service Associate
March 2012 to Present
3rd party field service repair tech for Philips medical systems MRX
defibrillator, Pagewriter touch ECG unit, Pagewriter trim I, II, III ecg
units, Intellivue monitoring units MP series, support for factory change
orders to upgrade equip and associated paperwork and service order
processing.
Jannx Medical Systems
Beckley ARH Hospital
Dec 2009 to March 2012
Lead Biomedical Tech. Supervisor of 2 man shop.
In-house biomedical technician responsible for Preventative Maintenance to
critical care medical equipment, OR and Anesthesia monitoring. PM and
Repair on Respiratory and physical therapy Equipment. Performed cal and
safety checks using calibrated Test Equipment.
Customer Service Associate
December 2005 to December 2009
3rd party field service repair tech for Philips medical systems MRX
defibrillator,Pagewritertouch ECG unit,Pagewriter trim I,II, III ecg
units,Intellivue monitoring units MP series,support for factory change
orders to upgrade equip and associated paperwork and service order
processing.
GE Healthcare systems:
April 1999 to October 2005
therapy Equipment.
In-house biomedical technician responsible for Preventative Maintenance to
critical care medical equipment, OR and Anesthesia monitoring and
Respiratory and phisycal Performed cal and safety checks using Test
Equipment.
Virginia Power Technologies:
November 1998 to Jan 1999:
Electronics Technician responsible for making breadboards and printed
circuit boards and to assist
In the production of prototype Power Supplies for commercial and aerospace
use. Input schematics into protel computer software used to make Printed
circuit boards, Ordered and researched parts from major suppliers for
projects.
Technical Dynamics Inc.
Richmond, Virginia:
Aprol 1990 to November 1998
Bio-med Service Engineer, BMET III, oversees the contracts for total
equipment management responsible for PM and repair of clinical critical
care equipment, Laboratory calibrations and repair. Responsible for record
keeping for Inspections by JACHO and State Inspectors, Also assisted with
repairs at tow other contracted facilities
Ami-TSS Doctors hospital of Prince Georges County:
June 1986 to April 1990
BMET sole technician for hospital responsible for repairs and maintaining
paperwork for inspections in Critical care areas, respiratory area and
Laboratory. Responsible for inspection records for JACHO and State
inspections.
Medical Instrument TRW Medical Electronics
Fairfax, Virginia:
April 1985 to June 1986
Specialist, Senior Technician performed repair and maintenance for critical
care medical Equipment in contract Hospitals within dept as Lab,
Respiratory and dialysis unit. update to database for electronic records
for JACHO Inspection records.
GDC Medical Electronics
Fairfax, Virginia:
June 1983 to March 1985
Medical Instrument Specialist, senior Technician, Supervised contract
services for Medical Equipment
Responsible for documentation of service records for state and local
inspections
Fairfax Clinical Energizing:
Annandale, Virginia
April 1979 to May 1983
Biomedical Electronics Technician, Responsible for repairs and PM to
Contract equipment, record keeping of repairs and PM for Inspections, team
leader of a PM team to perform PM and record keeping at contract
facilities.
International Brotherhood of Electrical Workers
Local Union 26, Washington DC
April 1978 to May 1979
Residential wireman and electrician apprentice
TAD Technical Services
Fairfax, Virginia
October 1977 to April 19778
Temporary service work, temp jobs at different facilities
US Coast Guard
June 23, 1974 to September18, 1977
Electronics Technician, 3rd class petty officer, LORAN C Maintenance
EDUCATION
Thomas Jefferson High School, Fairfax, Virginia
Date of Graduation: June 1974
United States Coast Guard
Electronics A school Governors Island, NY completed Sept 1975
Loran C school Governors Island, NY Completed, Oct.1975
Teletype Corporation, Skokie, Illinois
Teletype model 40 maintenance completed January 1976
IBEW Local Union 26
Residential Wireman's school, 1977- 1979
AMSCO Erie, Pennsylvania
Stem Sterilizer 1 School completed September 1981
TESST Electronics school 1982-1983
Courses in digital electronics
DuPont Centrifuge School
RC3B refrigerated centrifuge completed November 1982
Montgomery Community Collage, Germantown, Maryland
Classes working towards a BS degree 1985-1986
Computer programming GW Basic completed 1989
AAMI Preparation for Certification Cource, Los Angles, Ca
One week cource 1987
Technical Dynamics Inc customer "Front Line" Training 1994
Puritan Bennett OJT 7200 ventilator Service training 1995
Hewlett Packard ICU and Telemetry Central Stations and Bedside monitors
troubleshooting
and repair one week course June 1997
Sigma/ Smith Nephew IV pump model 6000+ Service and repair Course
Buffalo, NY One week course Oct. 1997
GE Medical Clarify Computer systems for work order closing
June 2001
Philips MRx Defibrillator Monitor upgrade and repair
OJT course January 2006
Philips Pagewriter EKG Units
Repair and software support for PW touch and Trim I, II, III units as well
as troubleshooting, Jan 2006
ICAD computer aided detector
Digitizes x-ray film for computer scanning
Used in Mammography departments
References:
Available upon request
Contact this candidate