Carmen Negrete
**** ********* ****, *****, ** *2083
E-Mail: ******.*********@*****.***
Cell: 619-***-****
OBJECTIVE: Seeking a Loan Processing position in a team and long-term
growth oriented business.
EDUCATION: UNIVERSITY OF BAJA CALIFORNIA, Tijuana, M xico.
Bachelor of Science in Chemistry, Pharmacology and Biology
(December 1995)
PROFILE: ( Superior organizational, administrative, presentation,
client relations and negotiating skills.
( Results oriented, dedicated, professional, highly
motivated self-started, and decision-maker.
( Extensive analytical and problem-solving skills with
ability to successfully achieve objectives.
( Proven leadership skills with ability to motivate
others and encourage peak performance.
( Skilled in supervising, training and coordinating
personnel while improving team efficiency.
( Ability to manage and implement timely and cost-
effective completion of multiple projects.
( Excellent verbal and written communication with strong
interpersonal skills at all levels.
( Team player and capable of thriving at a high level of
success in a competitive environment.
( Extremely flexible, resourceful and committed to the
highest standards of ethical conduct.
EXPERIENCE:
2009- Present WELLS FARGO HOME MORTGAGE, Carlsbad, CA
6/15/09-Present Home Mortgage Consultant Jr.
. Interview clients and obtain financial and personal
information to prequalify them for any type of
loans.
. Build referral relationships with realtors, builders,
financial professionals, bank stores, past customers and
other non traditional sources while providing excellent
customer service.
. Strong knowledge of company products, policies and
underwriting guidelines
. Inform prospective and existing customers, WFHM
Programs, rates, policies, underwriting requirements and
loan procedures.
. Analyze detailed financial and credit data information
matching customer needs with an appropriate loan program
and level of risk.
( Facilitate the loan process by obtaining property
appraisals and calculating net asset
valuation.
( Accurately process loan information into contract
agreements and legal disclosure documents.
( Open escrows and order titles policies to initiate the
purchase and refinance closing process.
. Maintain close relationship with clients and realtors
and provide daily updates on the loan process.
. Manage marketing tools and process various types of
programs to send to existing clients.
. Analyze credit, income, assets documentation, prepare
and organize files for the processing team.
. Experience with Government VA, FHA, Conforming and non-
conforming loans, processing and selling.
2008-2009 WELLS FARGO HOME MORTGAGE, San Diego, CA
6/2/08-6/8/09 Loan Document Specialist
. Register, submit, pre-underwrite and process loan
applications, utilizing LIS and Lawson programs.
. Validate and correct data in LIS to match documentation
in the files provided by HMC's.
. Run decision engine, complete compliance requirements
and submit documentation to fulfillment.
. Complete pre closing process, compliance checklist,
update the systems, conduct borrower and closing agent
with pre-closing call.
. Process Conventional and Government loans.
Carmen Negrete
Page 2
2005-2008 WASHINGTON MUTUAL BANK, FA, San Diego, CA
1/4/05-4/28/08 Loan Associate
( Process, update and maintain residential mortgage
applications for the company's loan officers
( Communicate with loan underwriters in order to
determine the disposition of applications.
( Implement and maintain quality assurance/control,
production and compliance procedures.
( Planned and coordinated various special events and
promotions to increase market exposure.
( Initiated marketing and recovery programs to maintain
long-term loyalty of existing clients.
( Instruct new loan processors in the various application
procedures and customer service skills.
( Managed, trained, scheduled and evaluated other loan
associates.
2000-2005 MORTGAGEHELPERS.COM, Oceanside, CA
2/7/00-1/3/05 Senior Loan Processor
( Obtain relevant financial information from clients and
process the various loan documents.
( Verify clients' financial information and credit
histories through various reporting agencies.
( Facilitate the loan process by obtaining property
appraisals and calculating net asset valuation.
( Accurately process loan information into contract
agreements and legal disclosure documents.
( Open escrows and order titles policies to initiate the
purchase and refinance closing process.
( Process and edit loan declination letters to explain
the various reasons for a denial of credit.
( Finalize the funding conditions in coordination with
various mortgage lending institutions.
( Instruct new loan processors in the various application
procedures and customer service skills.
( Generate and submit logs of new and completed
applications for senior management review.
COMPUTERS: ( Proficient in using Windows (XP) and various software
applications and systems, including:
( Point for Windows ( Microsoft excel
( Microsoft Word
. Microsoft PowerPoint ( Microsoft Outlook
( LIS and Lawson
. AOW ( CORE
LANGUAGES: Additional verbal and written fluency in Spanish.
REFERENCES: Available upon request.