Manager Maintenance

GEORGE E. ARMES JR.

P.O. Box *** Pulaski, Virginia 24301 540-***-**** ************@*****.***

MAINTENANCE MANAGER

QUALIFICATIONS PROFILE

Highly analytical, dynamic, and detail-oriented professional, offering extensive experience in project management,

maintenance, succession planning and supervision, business development, system architecture, and technical

support. Exemplify in-depth knowledge in providing hands-on guidance on server and client-based systems; as

well as in managing IT teams across multidiscipline fields.

Armed with strong command of software platforms and terminology; coupled with the ability to effectively

prioritize and manage a broad range of responsibilities utilizing technology-based equipment.

Fast learner and proactive leader; noted for consistent success in project delivery and process improvement.

Dependable technology leader with keen attention to detail and unparalleled commitment to the highest

standards of professional and personal service.

SUMMARY OF EXPERIENCE

Thoroughly examined the maintenance program to identify and measure its functionality based on its

current state.

Initiated the development of security policies and procedures as well as maintenance programs.

Handled the scheduling process of supervisors and 20 maintenance technicians.

Evaluated and closely monitored the department’s KPI’s.

Secured and properly maintained accurate records/plans within Computerized Mechanical Maintenance

System (CMMS).

Presided over the training of maintenance/operations personnel regarding the proper use of CMMS, MP2

and Business Edition (BE) System to ensure highest quality work orders are produced and maintained for

future reference.

Ensured continuous operation of 10 production lines 24/7 while maintaining equipment in optimal

condition.

Assumed responsibility for all aspects of Preventive Maintenance (PM) scheduling system.

Generated and imposed new daily and outage PM structure which sent out to the sister plants for

implementation.

Proactively performed root cause analysis through data interpretation from the PM.

Interpreted schematics to research necessary parts for the required maintenance inventory of contingencies.

Took charge of providing on-site computer installation, technical and telephone assistance to settle hardware,

software and network problems.

Leveraged excellent skills in developing viable solutions to new problems.

Assumed full management responsibility for wage employees while presiding over the training of student

assistants and new staff.

Delivered exemplary performance in installing, troubleshooting, and configuring Microsoft Office

applications.

Displayed strong command in utilizing network computing environments such as UNIX, TCP/IP, and PPP

email packages.

Performed various administrative tasks such as maintaining accounts and updating software and hardware

periodicals for domain environment; designated access to files, printers, and network resources.

Utilized Active Directory in setting up users, groups, computers, and printers in a domain.

Dealt with the establishment and monitoring of tape backups and contingency planning.

Organized and maintained network infrastructure for local LAN and wireless LAN as well as VPN-

connected sites.

Managed servers and workstations on LAN with Windows 2000 with more than 180 users as well as 7452

POS workstation in 10 locations.

Demonstrated excellent technical expertise in configuring laptops and network user accounts for MUVPN

and terminal services as well as integrating MUVPN and Samba into the network.

Administered palm software upgrades and maintenance.

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GEORGE E. ARMES JR.

P.O. Box 907 Pulaski, Virginia 24301 540-***-**** ************@*****.***

WORK HISTORY

Maintenance Planner IT Engineer JAMES HARDIE BUILDING PRODUCTS INC., PULASKI, VA 2006–Present

Information Systems Operator/Analyst UNITED STATES ARMY RESERVE, DUBLIN, VA 2004–2006

Systems Operator Help Desk Manager RADFORD UNIVERSITY, RADFORD, VA 2004–2006

Network Administrator Systems Engineer VIRGINIA TECHNICAL SERVICES INC., BLACKSBURG, VA 2002–2004

Medical Laboratory Technician MONTGOMERY REGIONAL HOSPITAL, BLACKSBURG, VA 2001–2002

Virus Production Laboratory Technician PFIZER, LINCOLN, NE 1998–2001

Medical Laboratory Technician UNITED STATES AIR FORCE, CLOVIS, NM 1994–1997

Aerospace Medical Technician UNITED STATES AIR FORCE, LUBBOCK, TX 1990–1994

EDUCATION

Associate’s Degree in Computer Science and Information Technology

ECPI University, Roanoke, VA

Associate’s Degree in Applied Medical Laboratory Technician

Community College of the Air Force (CCAF), Clovis, NM

Associate’s Degree in Allied Health Sciences

Community College of the Air Force, Clovis, NM

AWARDS AND HONORS

Outstanding Mission Maker Award

Honor Graduate Award–Medical Laboratory Course (Phase I)

Distinguished Graduate Award–Medical Laboratory (Phase II)

Distinguished Graduate Award; Military Citizenship Award–Airman Leadership School

Air Force Achievement Medal

Air Force Longevity Service Award

Air Force Good Conduct Medal

TECHNICAL ACUMEN

Latitude OptiPlex Ricoh Canon imageRUNNER WatchGuard Firebox 1000 WatchGuard

Firebox SOHO System Firewall WatchGuard Firebox SOHO 6tC Dell PowerEdge (PE) Cisco-

Hardware: Linksys EF2S24 EtherFast II APC Smart-UPS Thin-Client SSL VPN NCR 7452 Workstation

HP LaserJet imageRUNNER 330S Buffalo Wireless Products Symbol SPT 1800 / SPT1800

Palm Dell GX 150, 260, 270

BE MP2 Microsoft Project 2010 Windows XP Windows 2000 Server Microsoft Exchange

Server 5.5 Microsoft Office Applications SCO OpenServer(TM) Red Hat Linux 9 Macintosh

OS X Crystal Reports Mass 200 Veritas Backup Executive Symantec Anti-Virus Corporate

Software:

Edition Palm OS V. 3.5.3 Terminal Services Citrix Norton Ghost 2003 WatchGuard VPN

Manger APC PowerChute Business Edition MUVPN Composite Health Care MEDITECH

Altiris Magic Cisco Call Manager

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