Program Coordinator / Executive administrative assistant

Christina M (Shellee) Laubersheimer

**** ******* ***

Palo Alto, CA 94303

Cell Phone: 614-***-****

Professional Experience

Program Coordinator/Manager July 2010 - present

Indiana University Health

Nursing and Patient Care Services, Nursing Administration

. Independent program / project administration, coordination and management

for Executive Vice President / Chief Nursing Executive and senior

administrative team

. Resource, initiator and coordinator for special events for both internal

and external customers for Executive Vice President / Chief Nursing

Executive and senior administrative team

. Manage all aspects of corporate in/out of state travel for Executive Vice

President / Chief Nursing Executive and senior administrative team

. Manages and coordinates group travel for national conferences and summits

. Compiles and processes statistical reports, including manipulation of

statistical databases

. Leads and coordinates special projects unique to the department

. Leads and assists multiple projects on several committees for the health

system

. Assists with maintaining nursing web site and community pages

. Coordinator of National Nursing Ethics Conference 2013

. Manages specific operating budgets for Nursing and Patient Care Services

. Management of extensive calendar for Chief Nurse Executive including

scheduling, organizing, preparing files and materials for appointments

and communications

. Responsible for expense report preparation and organization/maintenance

of office files

Administrative Associate II March 2009 - June

2010

The Ohio Statue University Medical Center

University Hospital and Richard M. Ross Heart Hospital, Nursing

Administration

. Combined duties of Executive Assistant and Administrative Associate II

positions

. Administrative suite supervisor

. Review and approve personnel functions, such as definitions of duties,

reporting relationships, selection and assignment of staff, performance

evaluations, salary increase and reclassifications

. Resolve operating issues and employee concerns within the administrative

support team

. Management of extensive calendar for Chief Nursing Officer including

scheduling, organizing, preparing files and materials for appointments

and communications

. Responsible for expense report preparation and organization/maintenance

of office files

. Serve as marketing and communication person for Chief Nursing Officer and

direct reports

. Determine meeting/conference site location, conference space logistical

setup, audio visual equipment needs, creating and arranging conference

signage for on-site display, and assisting speakers/support staff with

travel arrangements

Executive Assistant June 2007 - March

2009

The Ohio State University Medical Center

University Hospital and Richard M. Ross Heart Hospital, Nursing

Administration

. Assistant to Chief Nursing Officer for University Hospital and Richard M.

Ross Heart Hospital

. Responsible for Nursing Web site, Patient Care Directory and Buckeye

Connections (bi-monthly newsletter)

. Serve as principal liaison between Chief Nursing Officer and designated

hospital departments and outside entities such as Board of Nursing,

American Nurses Credentialing Center, and American Organization of Nurse

Executives

. Initiates and creates correspondence and communications for internal and

external entities, including but not limited to emails, letters, memos,

presentations, reports

. Lead on internal and external events for the Division of Nursing (most

current was Magnet event in June 2008 with over 800 in attendance)

. Assist with preparation and maintains operating budget for Magnet and

Nursing Administration, including budget projections and plans, establish

controls to maintain budget limitations and other financial matters

. Train, orient and mentor new assistants within the Division of Nursing

for UH, Ross and the Health System

. Travel "SuperUser" for Division of Nursing

. Compile Division of Nursing information for the Ohio Board of Nursing as

well as maintain database on correspondence related to staff from UH and

Ross

. Responsible for Magnet documents, all Magnet events and site visit for UH

and Ross

. Retreat planning for Chief Nursing Officer and direct reports

Secretary IV August 2005 to

June 2007

University of Iowa Hospitals and Clinics, Iowa City, IA

Department of Nursing Services and Patient Care

. Combined duties of the Secretary III and Secretary IV positions

. Assistant to Senior Assistant Director - Nursing Administration and

Senior Associate Director, Chief Nursing Officer

. Assistant to Magnet Coordinator and Nurse Manager for Clinical Resource

Unit (Float pool)

. Nursing Administration Front Desk Supervisor

. Serve as principal liaison between Senior Assistant Hospital Director -

Nursing Administration and designated hospital departments and outside

entities such as Board of Nursing, American Nurses Credentialing Center,

American Organization of Nurse Executives and JCAHO

. Initiates correspondence and communications with internal and external

entities

. Departmental resource for various questions, references, suggestions,

advice

. Serve as resource for regulatory preparation and spontaneous visits

including but not limited to collection of data, staff preparation and

communication of standards

. Lead on house-wide projects, including implementation of wireless

temperature monitoring for 800+ refrigerators/freezer across multiple

departments

. Maintain operating budget for the Service Leadership, the Magnet

initiative and Nursing Administration

. Resource for securing all travel activities for the Senior Assistant

Director, Magnet Coordinator and other department staff including

scheduling, accommodations, presentations, expenses and reconciliation

. Participate in projects with other senior leadership staff as directed by

the Senior Assistant Hospital Director - Nursing Administration and Chief

Nursing Officer and contribute toward goal achievement and problem

resolution (Magnet designation, re-designation)

. Attend confidential meetings and record minutes

. Coordinate all departmental outside local, state and national events

. Coordinate all senior leadership position searches

. Lead on successful presidential campaign for American Organization of

Nurse Executives for the Director, Chief Nursing Officer of University of

Iowa Hospitals and Clinics which included creation of website, mass

marketing mail and phone campaign

Secretary III January 2004 to

August 2005

University of Iowa Hospitals and Clinics, Iowa City, IA

Department of Nursing Services and Patient Care

. Central Nursing Office Front Desk Supervisor

. Assistant to Senior Assistant Director - Nursing Administration and

Magnet Coordinator

. Compile, edit and desk-top publish three Department of Nursing

publications

. Schedule and maintain appointments on calendars and arrange for meetings

and conferences

. Attend confidential meetings and record minutes

. Update and maintain the Department of Nursing's Policy and Procedure

website

. Initiate and track standard physician order forms and documents, purchase

orders and invoices

. Create complex reports from downloaded, manipulated, confidential data

for submission to the National Database of Nursing Quality Indicators and

the American Nurses Credentialing Center

. Assist staff by creating documents and other materials for specific

deadlines

. Coordinate operations, procedures and activities with other support staff

personnel to maintain consistency in the application of policies and

procedures for the Department of Nursing Services and Patient Care

. Create reports in Microsoft Excel and Access

. Collect and compile data for specialized reports requiring some

informational search and a knowledge of the operations of the Department

of Nursing Services and Patient Care

Secretary II June 2003 to

January 2004

University of Iowa Hospitals and Clinics, Iowa City, IA

Service Leadership - Hospital Human Resource Department

. Back-up coverage for Hospital Human Resources

. Schedule, organize training and other hospital events

. Work with Joint Office of Marketing and Communication on different ads,

publications

. Committee recorder

. Customer service

. Mass Mailings

. Manager Service Leadership budget

. Complete expense & travel vouchers, handle all travel arrangements

. Work with all departments throughout the hospital including Nursing,

Hospital Human Resources and Administration

. Arrange Hospital Wide Orientation for all new employees

Sales/Marketing Coordinator April 2003 to June 2003

Kroenert Corporation, Cedar Rapids, IA

. Customer Service

. Sales support for all Account Managers

. Coordinate all company events

. Created new customer database

. Assistant to Senior Vice President

Office/Marketing Coordinator January 2000 to January

2003

Van Meter Industrial, Inc., Cedar Rapids, IA

. Handled all (internal and external) customer service for Marketing

Department

. Supervise of Educational Sales position

. Coordinated and organized all mass mailings

. Created spreadsheets for tracking of funds

. Monthly sales reports

. Accounts Receivable and Accounts Payable for the Marketing and Training

Department

. Maintain and track budget for the Marketing Department

. Coordinate all company and customer events - local, state and nationwide,

sometimes entailing up to 600+ customers and employees, including travel

arrangements

. Managed/Supervised teams of 2 to 10 people

. Assist in company-wide roll out of a sales marketing database to entire

sales force

. Submit sales events (i.e. joint sales calls, counter days, training

sessions, etc.) for additional funds through Affiliated Distributors and

all other manufacturers

Office/Training Coordinator December 1998 to

January 2000

Van Meter Industrial, Inc., Cedar Rapids, IA

Coordinate & prepare all training within the branch locations throughout

Iowa for employees and customers, i.e. material, schedules of instructors,

rooms, media equipment, travel

Customer service for training inquiries

Student registrations

Handle all billing for classes on a monthly basis

Supervise Testing Center Administrator and Educational Sales position

Coordinate company wide functions for corporate and Branch locations

Maintain and track budget for the Advanced Technology Group

Collaborate with the Vice President on course offerings and availability

Administrative Assistant February 1997 to

December 1998

Van Meter Industrial, Inc., Keokuk, IA

Senior Accounting Clerk April 1989 to

January 1997

Keokuk Savings Bank & Trust Co., Keokuk, IA

Education

. 1987 High School graduate of Keokuk Senior High School

. September 1987 through May 1989 Monmouth College, Monmouth, Illinois

. Various night courses through Southeastern Community College, Keokuk, IA

. The 7 Habits of Highly Effective People Certification

. Office Professional Series Certification

. Advanced PowerPoint

. Disney Institute Culture of Excellence

Skills

. Extensive time management expertise

. Extensive knowledge in Excel including the use of pivot and lookup tables

. Extensive knowledge of Department of Nursing Services and Patient Care

policies and procedures

. Extensive knowledge of ANCC Magnet hospital designation policies,

procedures and demographics

. Proficient in Microsoft Outlook, Word, PowerPoint, Publisher

. Microsoft Access

. SPSS

. InDesign Desktop Publisher

. Adobe Acrobat

. Adobe Photoshop

. Adobe Illustrator

. Maintain websites

. 10 key adding machine

. 65 words per minute

. Multi-line phone system

. Work with all levels of executive leadership, management and employees

Awards, Accomplishments and Organizations

. 2008 The Ohio State University Campus Campaign Outstanding Leadership

Award

. 2009 The Ohio State University Campus Campaign Outstanding Leadership

Award

. 2008 The Ohio State University Campus Campaign Outstanding Volunteer

Assistant Award

. 2009 The Ohio State University Values in Action Award Recipient (Selected

and nominated by peers)

. Member of The Ohio State University Medical Center Campus Campaign

committee (2008, 2009, 2010)

. Member of The Ohio State University Campus Campaign committee (Selected

by OSU President to serve on entire Campus committee, 3 year commitment)

. Member of Ohio Society of Healthcare Administrative Professionals

. Member Kappa Kappa Gamma sorority

. Member and starter of Monmouth College Women's basketball and softball

teams, 1987-1989

Contact this candidate