Sales Cover Letter

**** *. ******* ***, **** A 626-***-****

Arcadia, CA 91007 *********@*******.***

CHUN MING "RICK" SHI

OBJECTIVE

Business professional with 12 years of work experience and strong educational background in

accounting, quick learner, able to adapt quickly to new environments, seeking an entry level accounting

position where I can contribute my skills and knowledge in a positive manner.

PROFESSIONAL EXPERIENCE

Accounting Clerk / Office Manager

Grand Regal USA Corp City of Industry, CA

May 2012 - Present

• Verify the accuracy of invoices and other accounting documents and records.

• Update and maintain records detailing financial business transactions.

• Compile data and prepare a variety of reports.

• Create various business documents including: cover letter, invoice, packing list, bill of lading and

letter of credit.

• Purchase inventory and negotiate price with suppliers.

• Maintain positive relationship with suppliers.

Sales and Service Representative - Bilingual

AT&T

October 2000 - June 2010 Alhambra, CA

• Manage sales and service with products; duties include answering client inquiries, problem

solving and providing detailed information on new products and promotions.

• Provide support to the sales team, ensuring all sales and service objectives were met.

• Perform all sales and service to both English and Chinese Mandarin speaking clients.

• Take care of client's needs, deal with irate clients, and solve complex client account problems.

• Conduct billing inquiries with the highest degree of courtesy and professionalism.

• Improve client retention and make product recommendations.

• Utilize operational systems to process purchases of company products, collections, bill inquires

and payments.

Bank Teller

Bank of America

June 1997 - September 1998 Irvine, CA

• Handle client's banking transactions and reconciliation tasks.

• Recommend various bank products to clients.

EDUCATION

California State University, Los Angeles

Graduate Certificate in Accounting: March, 2012 (3.85 GPA)

(Completed Advanced Financial Accounting)

University of California, Irvine

Bachelor of Arts in Social Science: September, 2001

VOLUNTEER EXPERIENCE

Volunteer Income Tax Assistance

September 2011 - March 2012 Los Angeles, CA

• Prepare tax returns using Tax Wise and provide legal advice to low income, elderly and disabled

clients for the Volunteer Income Tax Assistance 2012 program

• One of two volunteers chosen from over fifty volunteers to specialize in I-CAN E-File.

TECHNICAL / LANGUAGE SKILLS

Proficient in Microsoft Office Products (Word, Excel, PowerPoint), TaxWise and I-CAN E-File.

Fluent in Chinese Mandarin.

Contact this candidate