Project Manager Sales

Joseph Rukstelis

** ****** ******

Wallingford, CT 06492

203-***-**** **********@*****.***

Summary

A driven Application Support Analyst experienced in management of company-

wide ERP systems involving multiple complex manufacturing, distribution and

finance business processes, including EDI integration across ERP systems.

A strong leader and project manager, effectively communicating with

multiple business teams to solve problems and address expanding business

needs.

Areas of expertise include:

Application leader for ERP system EDI Integration across multiple ERP

systems

Web order entry Customer focus orientation

Professional Experience

UTC FIRE AND SECURITY, Farmington, CT 2003 - 2013

Application Support Analyst 2009 - 2013

Managed multiple applications for fire and detection business, including

ERP system, EDI, web order entry and purchasing system. Managed EDI

development team for all business segments across multiple ERP systems.

Analyzed actual and potential production issues and determined best path to

resolution. Team leader for development of indirect spend purchasing

system for North American and EMEA divisions.

. Effectively developed, instituted, and promoted business-required

enhancements for order entry, manufacturing, distribution and finance by

managing off-shore system administrator/ development team for ERP system,

increasing efficiencies.

. Led IT teams for enhancement requests, facilitating cross-functional

communications between teams.

. Reduced potential down-time to 24 hours by implementing a disaster

recovery plan for the business ERP system, engaging key business contacts

for testing and approval.

. Led North America and EMEA development team that reduced purchase order

approval by 2 days through streamlining authorizations for indirect

spend.

System Business Analyst 2004 - 2009

Managed EDI development team tasked to expand and standardize processes.

Managed team to develop, test, and implement ERP system enhancements within

sales and order entry fields.

. Minimized manual efforts for order entry while centralizing translations

by expanding the number of customers using EDI.

. Reduced time-to-production by establishing internal business standards

across multiple ERP systems for company-defined EDI transaction sets.

. Improved EDI map translation time from 6 weeks to 3 weeks by introducing

internal translation process.

. Effectively developed, instituted, and promoted business-required

enhancements for sales and order entry, increasing efficiencies.

Marketing Specialist 2003 - 2004

Led projects for multiple business initiatives requiring communication with

a number of teams to drive projects to completion. Evaluated all proposals

for ease of customer use.

. Eliminated manual entry errors in order processing by introducing EDI

capabilities to key customers.

. Managed team for specific division of detection and alarm, expanding

electronic order capability to include WEB order entry, reducing internal

order entry for the division by 70%.

. Represented sales and order entry teams in implementation of ERP system

upgrade, improving company WEB face to customers, simplifying web order

entry process, and instituting a flexible pricing structure.

PROFESSIONAL DEVELOPMENT

Lean Six Sigma Green Belt Training

ACE Certification Studies

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