Customer Service Sales

M artell Smith

**** ******** **

Li thia Spring, GA

404-***-****

Mar **********@*****.***

Professional Summary

I am a well-qualified marketing professional adaptive to changing market conditions. I

demonstrate ability to provide leadership to an organization with a focus on revenue and

p roduct longevity. I have Well-developed interpersonal and organizational skills with

I ntegri ty, sound judgment and decision making ability.

E ducation Bachelor of Business Administration

2009

D ual Major Marketing/Management

U niversity of West Georgia, Carrollton, Georgia

Work Experience

Customer Service Manager 03 /2000 -

06/2008

Wal-Ma rt

• Attend to all customer needs and concerns

• Trained new cashiers

• Oversee cashier t ransactions

• Aid in Improving customers overall experience as a

guest

D epartment Manager

Wal-Ma rt

• Order appropriate products to maintain customer

satisfaction

• Assign daily task to team members

• Create a variety of product placement strategies to

i ncrease sales

• Impact sales by running and fully stocked efficient

department

Atlanta Journal Constitution 07/2006 –

08/2006

Marketing Assistant

• Assist with creation of marketing schemes that aid in

a ffective product awareness

• Conduct focused groups with subscribers to gather

i nformation that assist with increasing sales

A.M.E Promotions. I nc LLC 01/2008 - Cur rent

C EO/Co-Founder

• Coordinate a variety of events and promote them for

customer satisfaction

• Market products/people in an effort to drive high levels

of attendance to events that would help increase clients

exposure

• B2B Sales marketing to expand client base

• Generate enthusiasm for client's good or service through

persuasive promotion

R elevant Skills

• Ability to create, implement, and execute an idea

• Ability to work as part of a team and lead when

necessary

• Effective t ime management skills

• Effective Communicating

• Able to be creative and think outside the box

• Interpersonal skills

• Ability to evaluate critical problems and make

appropriate decisions

• Efficient with M icrosoft Word, Excel and PowerPoint

Awards

• United Way Scholarship

• Hope Scholarship Recipient

P rofessional Affiliations

• President - (FBLA) Future Business Leaders of America

• Vice President- Alpha Kappa Psi Professional Business

F raternity

• Volunteer, Habitat for Humanity, 2005-08

• Volunteer, Hosea feed the hungry 2008-present

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