Scott White
*********@***.*** • **** Spohn Dr Westerville, Ohio 43081• 614-***-****
Objectives
Seeking a position of Desktop Support to utilize my exceptional computer skills, abilities and experience to ensure the company’s success.
Education – Classes taken
Managing and maintaining a Microsoft Windows Server 2003 Environment
Implementing, managing & maintaining a Microsoft Windows Server, 2003 Network Infrastructure
Support users running Applications on a Microsoft Windows XP Operating System
Support users running Microsoft Windows XP Operating System
Windows 7- Enterprise Desktop Support
Experience
Liebert Columbus OH
Level 1 & 2 desktop hardware and software support Nov 2000 – April 2013
• Active directory
• Network connectivity via Microsoft Networks.
• Office 2007
• TCP/IP
• VoIP
• LanDESK
• Citrix
• SharePoint
• Symantec Endpoint Protection Installation and Configuration.
• Hard Drive Imaging, Configuration and Cloning
• PointSec
• Plus numerous 3rd party software support
TekSystems: Columbus, Ohio - April 1998 - November 2000
Contracts that include:
• Nationwide Insurance
• Newcome Electronics
United States Department of Defense: Contract position through TekSystems
Defense Finance and Accounting Services (DFAS-CO); Columbus, Ohio - March, 1999 - January, 2000
• Member of a team responsible for physical migration, data migration and maintenance of a 3,000+ user LAN
• Obtained Secret Level Clearance from the United States Government
• Environment included: Windows, Dell, Gateway, Daewoo, NCS, Micron, IBM, Unisys and Apple
• Network connectivity via Microsoft Networks
• Office 97 Pro
• Outlook and Outlook Express
• TCP/IP
• IPX/SPX
• Extensive Novell Administration Experience
• McAfee Anti-Virus Installation and Configuration (Single User and Corporate Editions)
• Hard Drive Imaging, Configuration and Cloning.
Skills
• Primary expertise lies in desktop and laptop support, both local and remote
• Troubleshooting on networks for Windows XP Pro & Windows 7