Management Quality

PRIYANKA CHAUHAN

Mobile: 989-***-**** E-Mail:

********.*********@*****.***

Professional with 10

month's of experience in

the areas of BPO.

An effective team player

with strong

interpersonal skills as

well as good problem

solving and

organizational

abilities.

CARRIER OBJECTIVE

I look forward to associate myself with an organization, where there is an

opportunity to share, contribute and upgrade my knowledge and experience

for development of organization served and self.

IBM DAKSH

July 2012 - May 2013

Designation: Practitioner-CRM operation

Key responsibilities: Serve as the first point of contact and responsible

for front and back office duties to prepare reports on

daily basis.

Job Responsibilities:

o Provide every details related to query.

o Quality checking of the work performed by agents.

o Time Management and create motivation within the team.

o Utilized Internet and E-Mail as a effective communication tool.

Key Achievements:

o IBM "Awarded" as 3 times - as extra mile for resolving customers

query & also reassuring the customer that AIRTEL as a brand is

the best in class to be with.

o IBM "Awarded" as - clients satisfaction for the best performer.

Strengths:

o To do best with an honest approach.

o Committed towards the growth of the company and strongly believe

in team work.

o Ability to learn the new techniques and to adapt the

specification of the organization.

o Impressive presentation and communication skills.

Academic

> 10th : C.B.S.E Delhi in 2008

> 12th : C.B.S.E Delhi in 2010

> Graduate : B.com (Pass) from Delhi University in

2013

IT Skills

> Suites : Basic Fundamentals

: Good command on Internet

Personal Details

Date of Birth : 4th November 1991

Father's Name : Mr. Satish Kumar Chauhan

Language Known : English and Hindi

Martial Status : Single

Address : 221/144 Top Floor Gali No. 3 S-Block Vishnu

Garden

Extn. New Delhi-110018

I affirm that the information given above is true and correct to the best

of my knowledge and

belief.

Dated:

(PRIYANKA CHAUHAN)

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