Customer Service Manager
Resume:
Donielle Gros
Thibodaux, LA 70301
Phone: 985-***-****
E-mail: *****.********@*****.***
Background in account management, customer service, data
entry and accounting. Knowledgeable in Word, Excel,
Microsoft Office, Quickbooks and Peachtree. Highly
organized, quick learner and capable of multi-tasking in a
fast paced environment.
Experience
BKS Shops, LLC Thibodaux, LA
2011 - Present Administrative Assistant
. Invoicing
. Accounts Payable/Account Receivable
. Payroll
. Customer Service
. Coordinate and make arrangements for maintenance projects
. Process lease paperwork for rental units
. & more
Always in Mind, Inc Thibodaux, LA
2002 - 2011 Department Office Manager
. Oversee everyday production of department
. Customer service
. Reports
. Coordinate and make arrangements for meetings and
deliveries
. Process orders
. Train employees
. Create and implement procedures
. Make day to day decisions
Rouses Supermarket Thibodaux, LA
1999 - 2002 Head Office Cashier
. Prepare daily paperwork being sent to corporate office.
. Specialize in customer service and employee communications.
. Train new employees.
Burger King Thibodaux,
LA
1996 - 1999 Assistant Manager
. Employee scheduling
. Prepare daily paperwork
. Oversee daily operations of the restaurant
. Prepare daily, weekly, and monthly inventory.
Donielle Gros
Phone: 985-***-****
E-mail: *****.********@*****.***
Education
Nicholls State University
2001-2003 Business Finance
1995-1996 General Studies
1992-1993 General Studies
Thibodaux Technical College
1993-1994 Secretarial Curriculums
Thibodaux High School
1992 Graduated
References:
Professional:
Annette Rich
Accounting Manager
Beryl Sullivan
Manager
Personal:
Pat Smith
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