HR Executive_4 yrs Exp.
Resume:
Ms. Karen Fernandes
Dempo Odyssey, flat No.***, *rd floor,
Vasco da gama, Goa 403802
Email id: *********.*********@*****.***
Mobile: +91-779*******/ 083*-*******
Objective
"Seeking a career position within a Company where experience, education and abilities would be an advantage
to the growth of employer and my career too."
Synopsis
A professional with over 4 years experience in Office procedures having good communication and presentation
skills and ability to achieve immediate and long term goals and meet operational deadlines.
Work Experience
Worked at First European InfoTech Ltd., Verna as “Data Air Support
Staff” (Back Office )
Job Description
Extensive software skills were required, as well as strong communication skills.
•
Data entry of airline contracts in the In house online software “Chameleon“
•
Handling various airline relating issues and queries from UK clients and customers
•
Problem solving on taxes and various other airlines relating queries.
•
Handling general office administration duties.
•
Worked as a Commercial/Office Assistant at Elinc Clearing and Forwarding,
Vasco da gama, Goa
Job Description
:
Duties included fielding telephone calls, filing and data entry
•
• Handling day to day correspondence, Co ordinating with clients
• Drafting/typing letters, bill of Entry and bills
• Calculating freight and taxes
Educational Qualification
July 2013 Completed Certification in Human Resource Management from Arabian Training & Testing
Centre, Panjim, Goa
2003 2006 B.Com (specialized in Accounts & Tax) passed in the year April2006 from M.E.S College
of Arts & Commerce., Goa and secured 71%
2001 2003 Passed HSC from Deepvihar Higher Secondary School, and secured 70%
2000 2001 Passed SSC from St. Andrew Institute, Vasco and secured 62%
Other Skills
Other Skills
Well versed in Computers Application. (MS word, Ms excel, PowerPoint, Internet, MS Outlook)
•
Certificate Programme of Studies in Accounts Management using Tally 7.2 package
•
Other Qualification
International Call Centre Training:
Successfully completed international call centre training in Mega Services, Panjim and following
subjects were covered:
Voice & Accent training
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Effective Communication Skills
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Customer Care, Group Discussions
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Presentation Skill, Interpersonal Skill
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Selling Skills for Inbound & Outbound Call centre
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Time Management & Personality Development
•
Galileo (Air Reservation)
•
Personal Details
: 26th September 1985 .
Date of Birth
Marital Status : Unmarried
: Female
Gender .
: Indian
Nationality
Languages : Fluent in English, Konkani and Hindi
Strength : Confident, Capable, Positive attitude, Quick witted.
Other interests
Singing, listening to music, travelling and playing badminton.
Declaration
I hereby declare that all above information is correct and true as per my knowledge.
Date:
Place: (Karen Fernandes)
Contact this candidate