PRESTON A. BERNACKI
***************@*****.***
919-***-**** H, 561-***-**** C
**** ***** **** ****, ***********, NC 27560
Business Analyst = Financial Analyst = IT Consultant = IT Support
Specialist
OVERVIEW:
> Former co-owner of a successful Value Added Reseller (VAR) for Sage
Software with many years of proven success in business systems
analysis, consulting, project management and sales in IT. I have
extensive knowledge of business management, accounting, training,
technical support and customer service in IT.
> My capacity to analyze issues, expedite innovative solutions and
build a consensus-driven environment has contributes to on time,
on-budget delivery. I have a track record for absorbing volumes of
technical information, conceiving realistic solutions, and
bridging the gap between technology limitations and management
expectations. As a client focused professional, with proven team
leadership strengths, excellent listening, interpersonal, written
and oral communications skills and the ability to interact
professionally with diverse groups my projects have been
successful.
> Certified Novell Engineer (CNE), NetWare 5 certification.
> Experience servicing 8 of the top 100 companies of South Florida as
well as Chris Craft Industries, Inc., Sony Latin America, Inc.,
Golden Bear International, Royal Bank of Canada and the Miami
Herald.
SKILLS:
* Customer centric IT Support Consultant / Analyst
* QA - Testing, Change Implementation
* Training, IT Support, Documentation
* Business Analysis, Financial Analysis
* Troubleshooting / Problem-solving / Issue Resolution
* Business Intelligence, CRM
* SQL, ODBC, Crystal Reports, FRx, Business Alerts
* MS Office: Excel, Word, Access, PowerPoint
* MS Desktop and Server O/Ss
* GAAP / Sarbanes-Oxley
* GL, SO, AR, PO, AP, Payroll / HR
* Inventory, COGS, BOM, Fixed Assets
* Sage PFW ERP, Sage Abra
* Sales and Marketing
* Dozens of vertical specialties: Manufacturing, Construction,
Distribution, Property Management, Mfg Rep, Not-for-Profit,
Food Services-back office, Professional Services, Foreign
Currency Translation, Multi-Company Consolidations and
Allocations, Budgeting
EMPLOYMENT:
Jan 2010 to Present - Sold interest in company and took time to be with
family
Jan 2002 to Dec 2009 - Tandem Software Solutions, Inc. - (IT Consultant
Partner) -
Boynton Beach,
FL
* Responsible for all aspects of corporate sales, support and
administration
* Successfully managed full project lifecycles on dozens of ERP
systems
* Liaison between stakeholders and technical teams on business
requirements
* SOX compliance audits
* Worked closely with Controllers to achieve desired results within
GAAP and SOX guidelines
* Extensive use of SQL, ODBC, Access and Excel on 100+ relational
database files
* Created 100's of detailed forms and reports using Crystal
Reports, FRx and other reporting tools
* Maintained the computerized Knowledge Base with 1000's of entries
* Published new user manuals and teaching guides
* Over 99% resolution of software, network and operating system
failures
* Provided on-site and Help Desk support to 100+ local, national
and international customers
* Performed month-end and year-end closings for dozens of companies
* Balanced year-end GL and Inventory Count for dozens of companies
* Setup security and variable default functions for dozens of
companies
* Trained dozens of users on ERP accounting software and FRx
financial reporting
* Sold general accounting and specific vertical applications
* Sold software maintenance and support contracts
* Network Administrator - MS-Windows Server
Nov 1995 to Jan 2002 - Douglass Data Systems, Inc. - (Senior IT
Consultant) -
Boynton Beach,
FL
* Successfully managed full project lifecycles on dozens of ERP
systems
* Liaison between stakeholders and technical teams on business
requirements
* Worked closely with Controllers to achieve desired results within
GAAP guidelines
* Extensive use of SQL, ODBC, Access and Excel on dozens of
relational database files
* Created dozens of detailed forms and reports using Crystal
Reports, FRx and other reporting tools
* Created a computerized Knowledge Base with 100's of entries
* Over 99% resolution of software, network and operating system
failures
* Provided on-site and Help Desk support to 100+ local, national
and international customers
* Performed month-end and year-end closings for dozens of companies
* Balanced year-end GL and Inventory Count for dozens of companies
* Setup security and variable default functions for dozens of
companies
* Trained dozens of users on ERP accounting software and FRx
financial reporting
* Network Administrator - Novell Netware + MS-Windows Server
May 1988 to Oct 1995 - Computer/Software Solutions, Inc. - (IT
Operations
Manager) - West
Palm Beach, FL
* Implementation, training and on-going IT support to dozens of
users of Software Shop Systems' construction accounting
software
* Worked closely with Controllers to achieve desired results within
GAAP guidelines
* Repaired damaged relational database files
* Created detailed reports using reporting tools
* Over 99% resolution of software, hardware, network and operating
system failures
* Provided on-site and Help Desk support to 50 local customers
* Performed month-end and year-end closings for dozens of companies
* Balanced year-end GL for dozens of companies
* Setup security and variable default functions for dozens of
companies
* Sold and maintained dozens of hardware, software and support
maintenance contracts
* Sold, assembled and maintained computer hardware
* Sold Novell O/Ss and Software Shop Systems' software to the
Construction Industry
* Initiated forms/paper sales increasing net revenues by 20%
* Network Administrator - Novell Netware Server
EDUCATION:
Temple University, Philadelphia, PA - Bachelor of Business
Administration - Accounting/Finance