Customer Service Administrative Assistant
Resume:
Autum L. Rodrigue
Houma, La 70360
E mail: *****.********@*******.***
Summary: Four years of experience working in the UL Lafayette College of Business Micro Computer Lab as
Computer Lab Technician managing the help desk and acting as the liaison between student, faculty, and
lab staff. Experience in the Oil Field Industry and Offshore Service Vessel Manufacturing has allowed
me to utilize my skills. I am looking for a position where I can expand on my skills and use my Business
Background to the fullest.
Skills: Microsoft Office, Corel Suite, HTML, Windows, Microsoft Project, Visio and computer hardware, C++ and Unix,
Keystroke 6200 wph, File Maker Pro, Photoshop, QuickBooks, Citrix, Adobe Acrobat, Internet
Applications
Proprietary Software: Secure32 Check Printing (32 bit application) SDDW, Secure Document Design for Windows
(16 bit application).
Education: University of Louisiana at Lafayette
Lafayette, La. Graduated May 2002
BS Business Administration
Business Systems, Analysis, and Technology (BSAT) Curriculum
Experience:
Swift Oil & Gas
June 2010 – September 2010
BP – Deepwater Horizon Oil Spill
Logistics Administrative Assistant
• Assisted with Purchase Orders
• Entered Sales Orders
• Assisted with Vessel Demobilization Records
North American Fabricators
October 2007 – August 2009
208 North American Court
Houma, La 70363
Administrative Assistant
• Assist General Superintendent with Daily Duties
• Run Daily Report Accounting for each person on Yard
• Run Weekly Report Accounting for Hours Spent on Each Vessel Built
• Download and Create Weekly Report of Progress for Each Vessel Built
• Answer Phones
• Filing
Harvey Specialty & Supply, Inc.
March 2006 – October 2007
801 Crescent Blvd.
Houma, La 70364
Invoice Clerk
• Invoiced customers
• Assisted with Sales
• Customer Service
Jim Walter Homes
June 2005 – March 2006
Houma, La 70364
Receptionist
• Answer Phones
• Assist Homeowners
• Customer Service
Wilson
August 2003 – April 2005
111 Nova Dr.
Broussard, La 70518
Data Entry Clerk
• Enter Sales Invoices
• Training of New Employees
• Customer Service
Payformance Corporation
September 2002 – April 2003
10550 Deerwood Park Bldg 300
Jacksonville, FL 32256
Document Designer & Image Digitization
• Create documents according to client specifications to use in conjunction with proprietary check
printing software.
• Analyze data files for use with proprietary design software for compatibility and file structure.
• Digitize all images, signatures and logos, for use with document design with in house digitizing
software.
• Support liaison between clients and printer vendor for all printer repairs and return authorizations on
printer toner and hardware.
UL Lafayette
August 1996 August 2000
College of Business Micro Computer Lab
Lafayette, La.
Administrative Assistant
• Technical support of computer media
• Diagnosed and reported operating problems
• Hardware and Software upgrade of all PCs
• Manage and coordinate faculty and student use of
computer media
• Plan and schedule staff duty hours for 30+ Employees
• Interview and hire lab assistants
Activities: Association of Information Technology Professionals (AITP) – President
References available upon request.
Contact this candidate