Customer Service Manager

Tina E. Meador

*** **** ******** ******

Woodbury, TN 37190

615-***-**** (h)

Email: ****.******@*****.***

Objective

To achieve and exceed corporate objectives with a reputable company, offering challenging

responsibilities, advancement,

and provide opportunity to significantly contribute to the company’s organization, efficiency, growth, and

profitability by

utilizing my executive assistance, office manager, supervisory, training, control, coordination, planning,

and complete

support of daily operational functions.

Work History

04/2009-06/2009 Dr. Matthew Perkins, M.D., Smyrna, TN

Medical Assisting Internship/90 hours

Responsible for greeting patients, checking insurance, taking co-payments, scheduling and cancelling

Appointments, taking phone calls, charting, administering strep test, urine samples, and phlebotomy.

Proficient in MS Word, Excel, and Power Point. Very computer savvy.

07/2007-10/2007 Bed Bath & Beyond, Murfreesboro, TN

Inventory Manager/Administrative Assistant/Customer Service

Responsible for the daily administrative operations of the store via office administration. Inventoried

All store merchandise, including reducing prices on items that were on sale or clearance.

Customer Service Associate helping all customers to have a successful visit and great shopping

Experience leaving the wanting to come back to a friendly/helpful environment.

06/1994-04/2007 United States Navy, Norfolk, VA

Information Systems Technician/Data Entry/Message Center Supervisor

Responsible for the incoming/outgoing message traffic, secure/nonsecure traffic, CMS (comsec) material

from classification

Level of Unclassified to Cosmic Top Secret. Import Duty Section Leader, CWO (Comm Watch Officer),

Training Petty Officer

for CMS to everyone in Comm Shack. Responsible for the correspondence and admin duties as well as

data entry in the

the daily communications watch log.

Four major deployments. WestPac with USS Nimitz, MedCruise with USS Theodore Roosevelt x’s 2, One

of the first Individual

Augmentees to Baghdad, Iraq. In Iraq, was directly involved in the loading of secure voice for the phone

call back to the United

States after the capture of Saddam Hussein.

Education

05/2013-Present American College of Technology

Associate’s Degree in progress for Health Information Technology

06/2009-06/2010 Daymar Institute

Associate’s Degree in Medical Billing & Coding

09/2007-06/2009 Draughon’s Junior College

Associate’s Degree in Medical Assisting

Certifications

AMT-American Medical Technologies

CPR Qualification

First Aid Training

References available on request

Contact this candidate