Management Development

BILL DUNNINGTON

ab3bf9@r.postjobfree.com 802-***-****)

HR Management - Organization, Talent, Change and Reward System

Integration

HR strategy and organization effectiveness executive with a record of

results and innovation building organizations, engaging workforces, helping

executives build inventive, cutting edge organizations.

. Ten years independent management consulting, built on 12 years leading

change management consulting operations, built on 8 years HR

experience in a Fortune 500 company.

. SPHR, MS IT Management, HRIS, PMP, continuous improvement,

appreciative inquiry.

. General management and P&L experience; strong communications and

consulting skills to develop winning teams, compelling results, and

cutting-edge organizations.

A UNIQUE BLEND OF KNOWLEDGE, SKILLS & ABILITIES THAT DRIVE RESULTS

Business and HR Strategy Integration Change, Culture and Leadership

Integration

Goals, Metrics and Reward Systems Quality and Customer Value Management

Continuous Improvement Systems and Employee Engagement and Development

Processes

Talent Management and Leadership Action Learning and Breakthrough

Development Projects

A RECORD OF RESULTS BUILDING MARKETS and ORGANIZATIONS

PERFORMANCE DEVELOPMENT STRATEGIES, LLC Colchester VT,

Charlottesville VA

An organization-building consultancy

Principal and Managing Director

2001 -

present

Founded a consulting firm to help leadership teams build more productive,

agile, sustainable operations. Services focus on increasing customer

value, expanding markets, improving margins, and developing clients'

capacities for leading improvement initiatives. Peak sales $7 million.

Managed the business development, client service and practice development

network that has expanded this independent consultancy continuously for 10

years. Selected, illustrative types of work are:

> Strategic Business Expansion - Helped a leadership team in a Big 4

consultancy to raise revenue 22% in the Sustainability Consulting

Practice. Worked with the leadership team to integrate, align,

leverage and accelerate efforts across geographies, cultures and

service lines which drove revenue up 22% during the economic distress

of 2009. Then created the compensation program, talent management

tools and process to drive/enable this new practice.

> HR & Organization Development Strategy - Developed a comprehensive

approach to HR for a residential power equipment company whose

strategy was to grow by acquisition. The before-during-after approach

covered HR due diligence, leadership integration, workforce

engagement, IT systems and work process rationalization and HR

integration - and has enabled 6 effective mergers since its

implementation.

> Leading Change Initiatives - Working as a change consultant or in

interim roles as Chief of Staff, COO, CHRO, have implemented a

scenario-based strategic planning process; an activity-based costing

system; started a new key accounts function; managed a merger

integration for Finance, IT, and HR; reorganized staff into verticals;

improved HR service quality and reduced cost to serve.

ANDERSEN CONSULTING

Reston, VA

A global technology, systems integration and outsourcing firm

Associate Partner 1997 - 2000 Senior Manager 1994-1997

Recruited into the Southeast Region's Communications and High Technology

Industry Group as a Change Management Executive to improve the results from

large systems integrations. Introduced new business development practices

selling business integration services to line executives. Co-led business

development, client service, and practice management for the change

management practice. Instituted new quality, recruiting, account management

and people development practices to support a 8-fold growth in revenue, and

a staff expansion from 7 to 166 from 1994-2001.

> Led the change and program management components of a large strategic

change effort, helping a baby Bell migrate from analog to digital in

critical systems: sales and service negotiation, billing and network

management. Managed 9 change management teams who assessed readiness,

resistance, management communications and involvement, led the

integration of technology, process, human and change plans. Supported

the implementation of PeopleSoft HR. This overall effort lasted six

years, spanned 3 mergers, covered seven lines of business and touched

14 million customers in 14 states.

> Served on the task force that developed AC's Human Capital Practice,

directly linked to its HRIS capabilities. Led the development of the

AC's offering in competency work, workforce planning, talent

management, and executive leadership development - then led the market

introduction of these offerings in the telecom and high tech practice

in the US.

> Helped created an offering on Leading Strategic Change and an internal

cadre, and community of interest to help broaden and accelerate

client's capacity to change.

ORGANIZATIONAL DYNAMICS INC

Washington, DC

Premier regional boutique in quality, productivity and innovation

Regional Vice President

1988-1994

Recruited into a 300-person training and facilitation company to sharpen

the focus on business results and speed to value for clients. Charged with

operations of the South East region, initially an $8M business serving

Fortune 500 firms. Secured MOBIS and IQC contracts to expand the government

business. Doubled the region's revenue and led the company in employee and

customer satisfaction between 1990 and 1994.

> Delivered and supervised consulting services in quality management and

process improvement for clients such as AT&T, BellSouth, EPA, USPS.

Introduced rapid results teams and fee-contingent contracts. Doubled

the RFP capture ratio, and increased first project size and margins

over 30%.

> Worked with two Baldrige-winning clients to implement various

continuous improvement initiatives in their HR functions. Caused

substantial reductions in benefit process error rates, accelerated the

source-to-seat hiring process from months to weeks, and drove a

fundamental rethinking of compensation policy, goals programs, metrics

and promotion practice - from easy to measure to customer centric

value metrics.

SQUIBB PHARMACEUTICALS

Princeton, NJ

A global pharmaceutical company

Director, Management and Organization Effectiveness

1982-1988

Recruited to strengthen the company's talent management function to support

transformative changes.

Provided executive development services for the pharmaceuticals group;

18,000 people in 28 countries.

> Coordinated the design and implementation of the HR strategy and

people plan needed to change from a holding company to an operating

company. Created three processes to produce workforce plans,

achievement and development assessments, succession plans - and then

worked with the leadership team to infuse these in the ongoing

strategy, budget, and operations review process.

> Led a design team of high potential middle managers to develop a

strategic planning process and create the function. Consulted and

supported a major reorganization from geography to therapeutic class,

and rationalized manufacturing from 19 to 11 plants. These changes

increased operating profit from 26% to 38% of sales in 3 years.

> Resurrected the company's action learning and development program for

executives, middle managers and professional technical employees.

Tripled the number of internal candidates identified and promoted over

a four-year period to support the company's growth and expansion

strategy.

> Coordinated the development of a strategic corporate continuous

improvement process, integrated into strategic planning, led the

implementation and roll effort out in 28 countries.

EDUCATIONAL PREPARATION IN HARD AND SOFT DISCIPLINES

University of Virginia, MS in IT Management

University of Vermont, BA in Psychology

Columbia - Program for Specialists in Organization Development

Wharton Executive Program

Harvard Program on Negotiation Former SPHR, PMP and

Baldrige Award Examiner Hogan

Assessment Certification

ab3bf9@r.postjobfree.com 802-***-****

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