BILL DUNNINGTON
****.**********@*****.*** 802-***-****)
HR Management - Organization, Talent, Change and Reward System
Integration
HR strategy and organization effectiveness executive with a record of
results and innovation building organizations, engaging workforces, helping
executives build inventive, cutting edge organizations.
. Ten years independent management consulting, built on 12 years leading
change management consulting operations, built on 8 years HR
experience in a Fortune 500 company.
. SPHR, MS IT Management, HRIS, PMP, continuous improvement,
appreciative inquiry.
. General management and P&L experience; strong communications and
consulting skills to develop winning teams, compelling results, and
cutting-edge organizations.
A UNIQUE BLEND OF KNOWLEDGE, SKILLS & ABILITIES THAT DRIVE RESULTS
Business and HR Strategy Integration Change, Culture and Leadership
Integration
Goals, Metrics and Reward Systems Quality and Customer Value Management
Continuous Improvement Systems and Employee Engagement and Development
Processes
Talent Management and Leadership Action Learning and Breakthrough
Development Projects
A RECORD OF RESULTS BUILDING MARKETS and ORGANIZATIONS
PERFORMANCE DEVELOPMENT STRATEGIES, LLC Colchester VT,
Charlottesville VA
An organization-building consultancy
Principal and Managing Director
2001 -
present
Founded a consulting firm to help leadership teams build more productive,
agile, sustainable operations. Services focus on increasing customer
value, expanding markets, improving margins, and developing clients'
capacities for leading improvement initiatives. Peak sales $7 million.
Managed the business development, client service and practice development
network that has expanded this independent consultancy continuously for 10
years. Selected, illustrative types of work are:
> Strategic Business Expansion - Helped a leadership team in a Big 4
consultancy to raise revenue 22% in the Sustainability Consulting
Practice. Worked with the leadership team to integrate, align,
leverage and accelerate efforts across geographies, cultures and
service lines which drove revenue up 22% during the economic distress
of 2009. Then created the compensation program, talent management
tools and process to drive/enable this new practice.
> HR & Organization Development Strategy - Developed a comprehensive
approach to HR for a residential power equipment company whose
strategy was to grow by acquisition. The before-during-after approach
covered HR due diligence, leadership integration, workforce
engagement, IT systems and work process rationalization and HR
integration - and has enabled 6 effective mergers since its
implementation.
> Leading Change Initiatives - Working as a change consultant or in
interim roles as Chief of Staff, COO, CHRO, have implemented a
scenario-based strategic planning process; an activity-based costing
system; started a new key accounts function; managed a merger
integration for Finance, IT, and HR; reorganized staff into verticals;
improved HR service quality and reduced cost to serve.
ANDERSEN CONSULTING
Reston, VA
A global technology, systems integration and outsourcing firm
Associate Partner 1997 - 2000 Senior Manager 1994-1997
Recruited into the Southeast Region's Communications and High Technology
Industry Group as a Change Management Executive to improve the results from
large systems integrations. Introduced new business development practices
selling business integration services to line executives. Co-led business
development, client service, and practice management for the change
management practice. Instituted new quality, recruiting, account management
and people development practices to support a 8-fold growth in revenue, and
a staff expansion from 7 to 166 from 1994-2001.
> Led the change and program management components of a large strategic
change effort, helping a baby Bell migrate from analog to digital in
critical systems: sales and service negotiation, billing and network
management. Managed 9 change management teams who assessed readiness,
resistance, management communications and involvement, led the
integration of technology, process, human and change plans. Supported
the implementation of PeopleSoft HR. This overall effort lasted six
years, spanned 3 mergers, covered seven lines of business and touched
14 million customers in 14 states.
> Served on the task force that developed AC's Human Capital Practice,
directly linked to its HRIS capabilities. Led the development of the
AC's offering in competency work, workforce planning, talent
management, and executive leadership development - then led the market
introduction of these offerings in the telecom and high tech practice
in the US.
> Helped created an offering on Leading Strategic Change and an internal
cadre, and community of interest to help broaden and accelerate
client's capacity to change.
ORGANIZATIONAL DYNAMICS INC
Washington, DC
Premier regional boutique in quality, productivity and innovation
Regional Vice President
1988-1994
Recruited into a 300-person training and facilitation company to sharpen
the focus on business results and speed to value for clients. Charged with
operations of the South East region, initially an $8M business serving
Fortune 500 firms. Secured MOBIS and IQC contracts to expand the government
business. Doubled the region's revenue and led the company in employee and
customer satisfaction between 1990 and 1994.
> Delivered and supervised consulting services in quality management and
process improvement for clients such as AT&T, BellSouth, EPA, USPS.
Introduced rapid results teams and fee-contingent contracts. Doubled
the RFP capture ratio, and increased first project size and margins
over 30%.
> Worked with two Baldrige-winning clients to implement various
continuous improvement initiatives in their HR functions. Caused
substantial reductions in benefit process error rates, accelerated the
source-to-seat hiring process from months to weeks, and drove a
fundamental rethinking of compensation policy, goals programs, metrics
and promotion practice - from easy to measure to customer centric
value metrics.
SQUIBB PHARMACEUTICALS
Princeton, NJ
A global pharmaceutical company
Director, Management and Organization Effectiveness
1982-1988
Recruited to strengthen the company's talent management function to support
transformative changes.
Provided executive development services for the pharmaceuticals group;
18,000 people in 28 countries.
> Coordinated the design and implementation of the HR strategy and
people plan needed to change from a holding company to an operating
company. Created three processes to produce workforce plans,
achievement and development assessments, succession plans - and then
worked with the leadership team to infuse these in the ongoing
strategy, budget, and operations review process.
> Led a design team of high potential middle managers to develop a
strategic planning process and create the function. Consulted and
supported a major reorganization from geography to therapeutic class,
and rationalized manufacturing from 19 to 11 plants. These changes
increased operating profit from 26% to 38% of sales in 3 years.
> Resurrected the company's action learning and development program for
executives, middle managers and professional technical employees.
Tripled the number of internal candidates identified and promoted over
a four-year period to support the company's growth and expansion
strategy.
> Coordinated the development of a strategic corporate continuous
improvement process, integrated into strategic planning, led the
implementation and roll effort out in 28 countries.
EDUCATIONAL PREPARATION IN HARD AND SOFT DISCIPLINES
University of Virginia, MS in IT Management
University of Vermont, BA in Psychology
Columbia - Program for Specialists in Organization Development
Wharton Executive Program
Harvard Program on Negotiation Former SPHR, PMP and
Baldrige Award Examiner Hogan
Assessment Certification
****.**********@*****.*** 802-***-****