Customer Service Engineer

GARY G. CHASE

*** *********** ******, ** *****

*529. *******@*********.***

OBJECTIVE:

To utilize Supervisory skills and Technical expertise in a challenging

position with a progressive organization offering opportunity for growth

and advancement.

EDUCATION/LICENSURE;

Bachelor of Science in Engineering Technology, Memphis State University

A.E.E.T., State Technical Institute

Moore Controller's School

Certificate, William R. Moore School Of Technology

FCC General Class License

FCC Second Class License

EXPERIENCE;

Premier Green Solar, TN 2013 - Present

Design, Installation, Sales, and Service, Photovoltaic systems and

associated equipment. Process all paperwork regarding federal and local

governing offices. Help customers make correct decisions on solar systems.

Kellogg's, Rossville, TN 2010 - 2012

General Mechanic, Maintain packaging equipment using preventive and

remedial maintenance in a continuous process setting. Maintain facilities

as needed.

Bowe Bell Howell, Memphis, TN 1997 - 2010

SENIOR CUSTOMER SERVICE ENGINEER/ FIELD SERVICE ENGINEER, Maintain

equipment for high degree of production through remedial and preventive

maintenance. Maintain a high level of customer satisfaction. Keep

inventory levels at or beyond levels set by management. Assist local

techs as needed, electronic, electrical, and mechanical.

L & H Supply, Memphis, TN 1995 - 1997

CUSTOMER SERVICE AND INSIDE SALES, Use knowledge of electrical industry

for sales assistance.

Shelby Tissue, Memphis, TN 1993 - 1995

INSTRUMENT & ELECTRICAL SUPERVISOR, Manage over all electrical and

instrumentation maintenance as well as the overall strategic maintenance

of the whole plant, including preventative maintenance. Assist engineers

when modifying machines to meet company needs.

Protein Technology, Memphis, TN 1992 - 1993

INSTRUMENTATION TECHNICIAN, Using various test equipment to maintain

control and monitoring devices used in the process. Assisted mechanical

techs when needed.

Kraft Food Ingredients Corporation, Memphis, TN, 1987-1991

SUPERVISOR, ELECTRIC, INSTRUMENTATION AND UTILITIES, Supervise 20

technical personnel in daily operations with an emphasis on timely

maintenance and repair of equipment including boilers, ammonia

refrigeration systems, hydrogen and nitrogen gas plants, and related

machinery. Perform administrative functions including developing budgets

and preparing monthly utility reports for management. Additionally,

coordinate instrumentation, design and install electrical circuits, and

constantly update boiler equipment to assure safe operations.

General Electric, Memphis, TN, 1976-1987

Achieved increasingly responsible positions due to superior abilities and

accumulation of knowledge in operations. COMPUTER ELECTRONICS TECHNICIAN/

AUTOMATION TECHNICIAN, 1981-1987

Maintained digital and analog control circuits for machine control.

Utilized programmable controllers (GE and Texas Instruments) for various

applications in machine and process control. Additionally, performed

maintenance and calibration on test equipment and assure proper working of

GE Opt Imation Systems.

Equipment worked with: TI 3100 series plc; GE series 6 and 3 plc; Allen

Bradley series 5 plc; Mitsubishi plc; Siemens fad; GE vfd; Bowe Bell and

Howell Turbo 22 system, B400; Haysen packaging machines; Carter Control

System sleevers, scales, and Automated Mail Tray system and associated

conveyors; Roll System winders and unwinders; oscilloscopes, and volt

meters.

REFERENCES AVAILABLE ON REQUEST

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