Customer Service Human Resources

Jennifer Innocent

***** ******* **** *****

Orlando, Fl 32826

Cell phone: 407-***-****

*********@*****.***

OBJECTIVE: To obtain a human resources assistant position with opportunity

to contribute to the growth of the organization

EDUCATION: University of Central Florida

Orlando, FL

Bachelor of Science

May 2013

Major: Psychology

Minor: Business Administration

G.P.A: 3.2

Relevant Courses:

Social Psychology Cross cultural

Psychology

Industrial organizational Psychology Business

Management

Personality Theories Business Ethics

WORK

EXPERIENCE: The Pointe at Central Orlando, FL

Resident Assistant: Apr 2012-May 2013

. Assessed and responded to the needs of 96 residents in two

buildings

. Created, planned, and implemented educational, social, and

recreational programs ranging from small to large scale

. Acted as liaison to residents and leasing / management

departments

. Counseled peers on personal, academic, and career concerns

. Managed various administrative duties including filing,

maintenance requests, incident reports, and resident

concerns, clerical work

. Enforced and upheld company policies

Department of Wellness and Health Services Orlando,

FL

University of Central Florida Jan 2013- Apr

2013

Research Assistant

. Assisted the Wellness Center with quantitative data

collection and conducting student survey interviews

. Completed required cultural competency and diversity

initiatives training which includes Mentors in Violence

Prevention

UCF Bookstore Orlando, FL

Bookstore Clerk Nov 2010 -Jan 2011

. Provided customer service and maintained textbook sale

records

Wachovia Bank Miami, FL

Bank teller Jun 2008-Jul 2009

. Processed paying and receiving transactions for all

product types and services

. Cross-sold bank services and products to meet teller

referral targets

SKILLS : Computer: SPSS and Microsoft Office

Language: Fluent in Creole and English

LEADERSHIP: *Volunteer UCF (Hunger and Homeless committee member)

ACTIVITIES *Volunteer UCF Alternative Spring Break Program (Traveled

to New Orleans in group of ten to provide Hurricane

Katrina relief)

*The Pointe at Central ( member of entertainment, food, and marketing

committees)

Contact this candidate