Customer Service Sales

Professional Experience:

Office Manager and Bookkeeper Opti-Logic Corporation, Tullahoma, TN 1990- 2012

Managed a variety of administrative and financial duties for a $2M engineering, product development, and electronics manufacturing company. Responsibilities included, but were not limited to

Basic bookkeeping including A/P, A/R, Credits/Debits

Payment posting (ACH, credit cards, checks)

Payroll, payroll taxes, insurance and employee benefits, set up direct deposit accounts

Government contract billing/EFTs

Assisted in preparation of SBIR proposals, handled billings and assisted with audits

Worked closely with CPA for monthly and year end closings

Produced Financial Statements using Quickbooks

Purchasing and receiving, and performed inventory control function

Paid TN state sales tax

Reconciled 4 bank accounts

Set up new vendors; Worked with customers to set up payments plans; B2B collections

Maintained electronics bill of material

Negotiated component pricing for production materials

In house sales and customer service; participated in product Trade Shows and had daily interaction with customers.

Prepared final drafts from written material for letters, reports, proposals and technical papers. Handled multi-line phone systems, and greeted customers.

Scheduled appointment and trips for the president of the company.

Biweekly check runs, Sort mail, Performed light typing and filing.

Education:

Motlow State Community College: Associate of Applied Science in Business Management. May 2002

Training Programs Completed: Quickbooks,

Software Skills:

Quickbooks, Outlook, Excel, Word, PowerPoint, UPS Worldwide, Parts&Vendors, Internet Research

References:

Available upon request

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