Robert A. Brannan

**** ** ****** **** *****, Ankeny, IA 50021

Telephone: 515-***-**** E-mail: ab39bd@r.postjobfree.com

EDUCATION

May 1990 Des Moines Area Community College (2 Degrees)

Sales Management Associates Degree

Management and Marketing Associates Degree

WORK HISTORY

December 2012-Present Home Depot West Des Moines, IA

Position: Tool Rental/Clerk

Skills: Customer Service

Maintain Records

Repair Tools

Dependable/Moved schedule when needed

July 2011-April 2012 Wells Fargo PCM West Des Moines,

IA

Position: Collector III

Skills: Exceed personal and collection goals each year

Manage sixteen-member account team to meet and exceed monthly goals.

Consistently earn highest rating in dollars collected and charge off

Coordinate weekly schedules to effectively cover peak call times

April 2000-July 2011 Wells Fargo Card Services West Des

Moines, IA

Position: Group Lead

Skills: Exceed personal and collection goals each year

Manage sixteen-member account team to meet and exceed monthly goals.

Consistantly earn highest rating in dollars collected and charge off

Coordinate weekly schedules to effectively cover peak call times

March 1991-April 2000 Wells Fargo West Des Moines, Iowa

Position: Collector II

Skills: Exceed monthly dollars collected

Managed higher profile accounts and pre-charge off accounts

Collected post charge off accounts when needed

Top Performer of all collection units seven

years running

PROFILE

Solid background in financial analysis and collection practices with a

strong emphasis in account management. Consistently exceeded goals and

customer service expectations.