Education/Training Inventory/Picker/Packer Customer Service

DINAH RAMOS

**** * ******** **., *****, Phoenix, AZ 8 5035 ( H) 6-23-328-**** ( C) 5-13-728-**** **********@*****.***

P rofessional Summary

Focused, consistent in setting goals and achieving these as shown in 100% graduates of SHS !V 7, Batch '96. Being the class

adviser of 52 students, from start to finish, inspired, motivated, monitored, coached, followed-up and saw them through

graduation intact.

Instrumental in the construction of the English/Filipino Reading Center, from scratch (out of budget).

Volunteered services as co-teacher of 3 yr-olds in a Sunday school.

Skills

strong skillful planning, organizational, facilitating skills. Bi-lingual (English,Tagalog, a little of Spanish)

adherence to policies. Computer Literate

dynamic, quick to action.

productive team player.

excellent communication skills.

Work History

10/2012 to 08/2013

Customer Service

The Home Depot – 3609 East Thomas Rd., Phoenix, AZ 85018

Greeted customers, inquired of their needs and directed/guided them to correct aisles.

Ensured friendly, accurate, speedy customer check-out .

Requested/checked/verified customers' identification through ID's/Driver's License.

Facilitated credit checks by phone.

Encouraged customers' patronage of company's credit cards, EPP's and VOC's.

kept updated of company's policies such as credit /sales campaigns, safety, etc.

Did related duties.

08/2004 to 05/2012

Inventory Control Personnel

Sanmar Corporation – 8901 Global Way, Westchester, OH 45069

Ensured availability of products on shelves.

Checked/verified products in stock as to count, color, style, size, etc.

Assisted in completing orders for packing prior to distribution.

Audited orders for accuracy, completeness.

Reconciled daily small counts.

Searched stocks using the computer.

Conducted daily, annual inventory using company's HAL system.

10/2001 to 12/2005

Head Teacher III, English Department

Subic National High School – Department of Education, Region III, Div of Zambales, Iba, Zambales, Philippines

Planned and led activities of the English Department.

Observed, assisted, guided English Teachers in carrying out implemented curriculum, school policies and guidelines.

Attended seminars/training/conferences on all levels and ensured these are conducted and facilitated down the line.

Carried-out school-wide, community campaigns to raise funds to attain targeted action plan's goals.

Enhanced and expanded school's involvement in the total development of the individual through increased participation in

socio/civic activities.

Established strong rapport with the school management, parents, government officials,NGO's, and other stakeholders in

the educational endeavors.

Evaluated the effectiveness of the entire department's programs and continuously strive to seek better solutions to

problems through consistent planning, communication, implementation through team support and building.

E ducation

2000

Master of Arts: Public Administration

University of the Philippines - Diliman, Quezon City, Philippines

U.S. EQUIVALENCY SUMMARY Master's Degree in Public Administration from a regionally accredited institution.

[ Number] GPA 3.66

1974

Bachelor of Science: Education (Secondary)

Columban College - Olongapo City, Philippines

[ Number] GPA - 3.43

Minor in [Name of Minor]General Science

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