Customer Service Engineer
Resume:
SegedricWade@Yahoo.c
om
Arlington, Tx 76014
Segedric B. Wade
OBJECTIVE To obtain an industrial/manufacturing engineering position.
EDUCATION B.S. in Industrial Engineering
Louisiana Tech University, Ruston, LA May 2013
EXPERIENCE Haynes International, Shreveport, LA
Senior Design Project (Hanger Hole Layout Optimization)
Contributions:
$35 million dollar facility expansion
Reduced distance of cylinder travel by 84% and time by 71%.
Increased production by 20%.
Produced a rate of return (ROI) of approximately 26%.
Duties included:
Manufacturing facility layout planning using CAD designs.
Created a team project journal which served as a progress log.
Engineering Tools:
Flow charts, spaghetti charts; time studies, cost analysis, Pareto's
principle, and simulation
Library Clerk
June 2008-May 2013
Prescott Library, Louisiana Tech University, Ruston, LA
Campus work-study position
Customer service to students and staff.
Maintained organization of book shelves and periodicals
Documented material check-in and check-outs
Point of contact for all equipment & computer maintenance
General Laborer/Construction Aide
June 2006-May 2013
Buddy Bates Construction, LLC, Homer, LA
Designed a plan for a leadership conference for young professionals
Developed budget and sponsorship packages to raise funds
Used Adobe Photoshop to design conference logo, which saved the
chamber $500
CERTIFICATIONS Six Sigma Greenbelt Certification
LEADERSHIP Alpha Phi Alpha Fraternity, Inc
National Society of Black Engineers
Big Brother Big Sister Volunteer
Institute of Industrial Engineers
Arena AutoCAD 3D Lingo
COMPUTER SKILLS MathCAD MiniTab
SolidWorks Visual Basic Flow Layouts
Time Studies
ADDITIONAL Customer Service Management Analytical/Critical
SKILLS Thinking
Technical Skills Problem Solver Detail Oriented
REFERENCES Jon Garrison, Process Engineer
Haynes International, Inc.
*********@**********.***
Years Known: 2 years
Mrs. Dee Dee Thomas, Administrative Coordinator
Louisiana Tech University
********@******.***
Years Known: 5
Jimmy Washington, Coordinator of Advancement Programs
Louisiana Tech University
*****@************.***
Years Known: 5
Christoper Shine, Cook
Burger King, Minden, La
*********@*****.***
Years Known: 23
Segedric B. Wade
207 Volunteer Dr., Arlington, Tx., 76014, 214-***-**** or 318-***-****
************@*****.***
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