Sales Representative Information Technology

DANIEL A PETRINO III

* ********* ****

Allentown, New Jersey 08501

Telephone: 609-***-****

OBJECTIVE: Computer Information Systems / Information Technology / Business Administration

EDUCATION: Associates Degree – Information Technology

University of Phoenix (09/06 – 05/08)

Post Associates Studies – Computer Information Systems and Business Administration

Rider University (09/08 – 05/09)

CERTIFICATES: CompTIA A+

CompTIA Network+

M.C.S.A. (Microsoft Certified Solutions Associate) Windows Server 2012

M.C.S.E. (Microsoft Certified Solutions Expert) Windows Server 2012 – (In Progress)

C.C.N.A. (Cisco Certified Network Administrator – (In Progress)

EXPERIENCE: Level I/II Support Specialist – (11/12 – Present)

Tech-Keys

Lakewood, New Jersey 08701

• Remotely perform diagnostic checks and repair hardware / software related issues

• Repair, install, upgrade, and maintain desktop and notebook computers as well as printers and

scanners on domain network environments

• Extensive knowledge / experience of operating systems including Windows XP, Vista, 7, 8 and

Windows Server 2003 / 2008 & 2008 R2 with Exchange 2003 / 2007 / 2010

• Familiar with ConnectWise / Ticket Systems

I.T. Computer Technician/Consultant – (05/04 – Present)

Petrino Computer Repair

Allentown, New Jersey 08501

• Proficient with TCP/IP, IPv4 in both L.A.N. and W.A.N. environments

• Knowledgeable in troubleshooting DHCP, DNS, Gateway, & Subnetting issues

• Familiar with Routers, Switches, VPNs, & Firewalls

.

• Troubleshoot network, systems and applications identifying and correcting malfunctions and

other operational issues

Communications Operator – (06/05 – 09/12)

Juvenile Medium Security Facility

Bordentown, New Jersey 08505

Computer Sales Representative – (10/03 – 03/05)

Best Buy

Princeton, New Jersey 08540

• Specialized sales in computers, software, and security

• Sold products, services and solutions by familiarizing myself with customers and solving their

unique computer based issues

REFERENCES: Furnished Upon Request.

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