J A M ES M AR TORE L L I
** ******* ***. ******* **, 07420 *************@*****.*** 973-***-****
Career Summary
Customer relations professional with diversified experience in sales, database
management, marketing and retail environments. Broad background includes inventory
management, client support, project development and interaction with all levels of
management. Demonstrate strengths in communication, organization, relationship-
building and problem solving. An energetic, customer-focused professional committed to
quality and excellence.
Professional Experience
NYS Collection/Marsalle Inc., Metuchen, NJ 2005-Present
Sales Analysis/Consultant/Inventory Manager/Website Development/Franchise POS
Manager/Tradeshow Management/Help Desk Support/In House Photographer
• Increased company’s sales volume by over $500k adding 300 clients over the
past 6 years
• Secured one of the single largest sales in the company’s 8 year history
• Increased over 40 retail locations by more than 50% using onsite demonstrations
and consultations
• Executed over 100 corporate agreements prior to the original deadlines
• Collected $150k in past due A/R debt
• Developed the company’s first sales analysis report ensuring accurate
measurement & tracking of over 1000 clients.
• Orchestrated & Increased trade show productivity by 25%
• Grew warehouse’s productivity by 5%
MDTV, Cranford, NJ 2002-2005
Marketing Developer Producer
Developed effective advertising campaigns for clients
•
Prepared and managed extensive databases.
•
Provided assistance of lead generation with strategic planning
•
Television/ studio/ photo shoot experience
•
JD Printing, Fairfield, NJ 1999-2002
Client Service Assistant
Entered customer files into imaging files for pre-press proofs using Quark on a
•
Mac/PC.
Printing press, binding and collation experience.
•
Worked with clients on color matching and finalizing their purchase orders.
•
ACCS, Englewood, NJ 1998-1999
Service Representative
• Prepared clients computers for rental and or purchase with special specifications.
• Delivered and setup workstations for companies in NYC
Education
Ramapo College, Mahwah, NJ
Major: Theoretical Applied Science; Degree BS Computer Science: 3.5 years complete
Bergen Community College, Paramus, NJ
Major: Criminal Law: Degree: AS Criminal Justice: 1.5 years complete
Systems & Software
Highly proficient in Netsuite, ACT, Quick Books, MS Office, and UPS World Ship, all with
Project Team Training. Extensive knowledge in Help Desk Support and IT Support