Quality Assurance Manager
Resume:
Ashley Bains
Madison, AL **758
Cell: 205-***-****
E-Mail: *********@*****.***
Professional Summary
Skilled at communicating, organizing and solving problems to raise the stature and rankings of health care facilities.
Skills
Planning and development
Analytical thinker
Accomplished leader
Promotes positive behavior
Independent judgment and decision making
Quality improvement competency
Work History
July 2009 to May 2013
Headline Expo Network
New Business Development Manager
Skillfully developed departmental
July 2005 to June 2009
McGriff, Seibels & Williams, Inc. Birmingham, AL
Claims Representative
Developed and established long standing relationships with our clients
Communicated with adjusters and the clients to ensure accurate status of each claim
Assisted the client in reporting, negotiating, and settlement of each claim
Represented the client by managing the claim process accurately
Coordinated client relationship strategies to maintain existing relationships
January 2005 to April 2005
Alabama Organ Center Birmingham, AL
Administrative Intern
Reported to the Director of the Alabama Organ Center
Assisted in the Organ Procurement and Tissue Procurement Procedures
Prepared correspondence for Donor Families and Medical Professionals
Assisted with daily functions of administrative duties and data entry
Helped the Quality Assurance Director with daily responsibilities and guidelines
Researched and analyzed current issues of organ donation
Shadowed all divisions of the organization
May 2003 to August 2003
Cullman Regional Medical Center Cullman, AL
Intern
Reported to the President of the Hospital
Helped prepare for Joint Commission of the Accreditation of Health Care Organizations
Analyzed Joint Commission of the Accreditation of Health Care Organizations staff performance characteristics
Shadowed interviews and meeting of JCAHO with various divisions of patient care
Analyzed and prepared a report on the importance of patient falls and accidents with the Director of Nursng
Analyzed all aspects of patient care
Education
2004 University of Alabama Tuscaloosa, AL
Bachelor of Science Healthcare Management
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