Human Resources Manager

G A B E C A L H O U N BSBA

717-***-**** (Home) 214-***-**** (cell) ***********@*****.***

www.linkedin.com/pub/gabe calhoun/7/975/268/

H U M A N R E S O U RC E S M A N AG E R

Extensive background in HR management, including experience in employee recruitment

and retention, staff development, mediation, conflict resolution, benefits, compensation, HR

records management, HR policy development, succession planning and legal compliance.

Demonstrated success in negotiating win-win compromises, developing teambuilding

programs, and assisting in writing personnel manuals, corporate policies, job descriptions and

management reports.

HR Skills

HR Management Staff Recruitment & Retention Orientation & On Boarding

Employment Law Employee Relations Training & Development

FMLA/ADA/EEO/WC Alternative Dispute Resolution Performance Management

Mediation Benefits Administration Organizational Development

HRIS Technologies HR Program/Project Management HR Policies & Procedures

Professional Experience

Lowes Home Improvement Chambersburg, PA/Dallas, TX

Home improvement retail Warehouse Company that provided customers with the tools for home

improvement

Human Resources Manager, 2009 to 2013

Responsible for all aspects of the day to day human resource functions for a large home improvement retail store. Planned and

managed recruitment and selection of employees, conducted orientation, and interpreted company policies and employment law.

Counseled and assisted managers and employees in the resolution of employee issues. Administered compensation plan,

processed payroll, and monitored and processed time and attendance reports. Provided an overview of the company, benefits,

policy and procedures, and safety to new employees. Managed internal temporary labor pools to staff positions. Managed and

conducted annual enrollment process. Managed the leave-of-absence programs and personnel records; and handle HR manager

workplace issues.

Key Results:

Played a key role in ensuring the success of a $28 million dollar home improvement retail store.

Structured and implemented programs and policies in the areas of training, compensation structures,

benefits packages, incentives and new-employee orientation and recruitment of exempt and nonexempt

employees.

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization.

Personal efforts were cited as the driving force behind the stores employee-retention rate within an

industry in which high turnover is the norm.

Successfully negotiated salary offers for exempt level employees which included bonuses and

relocation packages. Assisted company with revision of the Workers’ Injury Program, bringing the

program into full compliance in 2010. Instituted preferred providers list and trained managers and

associates on procedures to follow in case of injury.

Created a succession plan for identifying and preparing the next level of store management.

“Shadowed” and interviewed employees to construct an accurate picture of the duties and skills

required for each position.

Professional Experience (continued)

North Texas Tollway AUTHORITY Plano, TX

Transportation and Tolling Organization that provided mobility throughout the North Texas region

Senior Human Resources Manager –2002 to 2009

Senior Human Resources Coordinator/ Generalist- 2004 to 2005

Human Resources Coordinator -2002 to 2004

Performed a broad range of HR functions, including recruiting and training of employees,

administering benefits, overseeing disciplinary actions and managing HR records and retention.

Assisted in implementing annual enrollment meetings, resolved employee and manager conflicts.

Assisted in coordination of health fairs to promote employee wellness programs. Managed the full

scope of human resources function for 450 toll collections employees. Responsible for the workers

compensation for the toll collections department

Key Results:

Created and developed a partnership between the human resources department and the toll collection

department

Assisted and devised creative and cost-effective incentive and morale-boosting programs (including

special events and awards structure) that increased employee satisfaction and productivity.

Rewrote a 20 year old employee handbook included a revised toll collections policy

Redesigned new-hire orientation program to include HR information, Bank Of America accounts, and

direct-deposit component.

Saved company dollars monthly by reducing reliance on employment agencies. Brought the majority

of formerly outsourced recruiting functions in-house.

Implemented a FML process that reduced the number of employees whom where requesting and taking

FML.

Consulting and Planning Assocaites Dallas, TX

A professional training firm that was awarded a $10 million dollar government grant to provided

welfare to work training

Human Resources Manager – 1997 to 2001

Managed activities relating to staffing, employee education and training, management development, affirmative action, benefits

administration, and salary administration. Kept records of insurance coverage, pension plan, and personnel transactions, such as

hires, promotions, transfers, and terminations. Investigated accidents and prepared reports for insurance carrier. Wrote separation

notices for employees separating with cause, and conducted exit interviews to determine reasons behind separations. Additional

responsibilities included recruiting participants for the company welfare to work program, fostered and created partnerships with

state and local agencies.

Key Results:

Assisted program participants on public assists for 20 years to become self- sufficient

Created a professional development / job readiness class for the participants in the program

Created partnership with support services agencies that provided services for the participants in the

program

Implemented a FML process that reduced the number of employees requesting and taking FML.

Education & Certifications

2012 – Present Strayer University

Education Level: Master’s Degree (Pursuing)

Anticipated Graduation date April 2014

Major: Management, Emphasis: Human Resources

2005 - 2009 University of Phoenix - Dallas, Texas / Harrisburg, PA Campus

Education Level: Bachelors’ of Business Administration

Major: Business Administration, Minor: Human Resources

Certificates/ Additional Training

University Of Dallas - Frisco, Texas

Certificate, Society of Human resources management classes

Collin County Community College - Plano, Texas

Certificate, Human Resources Management

OfF Note

Professional Development:

Completed ongoing staff training in areas of recruiting, management, compensation and

benefits, employee and labor relations, leave of absence, and workplace safety/security.

Affiliations:

Member of the Society for Human Resource Management (SHRM)

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