Chase Caruso
***********@*****.***
Huntington NY, 11743
Employment History:
(Clear Channel Radio): Honolulu, HI 2012-2013
Account Executive for the state of Hawaii including all islands. Where I
work with advertising agencies and local business to develop a strong
strategic business plan to grow their market share. Responsibilities
include working with local business, developing a customer relationship and
maintaining a solid professional relationship. Handling all customer
service needs such as making sure they understand what type of marketing
scheme we will be putting together to air on the radio to the public of
Hawaii.
. Developed a strong relationship with all accounts, and earned client
trust by exercising exceptional management skills.
. Making up to 100 cold calls daily to obtain new business and follow up
calls to make sure current clients are getting the attention they
disserve and exceed there expectations on client/customer
relationship.
. Exercised professionalism with strong leadership and relationship-
building skills making sure that my client gets everything they need.
. Setting up live remotes which included a two-hour hosted event at the
client location. In control of banners, promotion staff, station
vehicle, games, prizes, call-ins and organizing a marketing scheme for
each live remote.
. Scheduled numerous daily meetings to promote new products, ensuring
potential customers were provided with all necessary information to do
advertising with Clear Channel Radio.
Republic National: Jessup, MD 2011- 2012
Sales Executive for the Baltimore City tri-state area. Responsibilities
include managing over 100 accounts, and maintaining a solid professional
relationship. Handling all customer service needs such as providing
marketing materials, dropping off orders directly to the consumer, and
ensuring customers received purchased product.
. Developed a strong relationship with all accounts, and earned client
trust by exercising exceptional management skills.
. Made follow-up calls to accounts to ensure product was received
successfully, and in the case of any issues, delivered missing
merchandise in a timely fashion.
. Scheduled numerous daily meetings to promote new products, ensuring
potential customers were provided with all necessary information.
. Developed and implemented timesaving processes for scheduling meetings
and maintaining calendar with support staff and telesales
representatives, in accordance with segment process training.
Coventry Health Care: Columbia, MD
2009- 2011
Account Executive, 2-99 Territory Sales Representative to Towson, Timonium
and Baltimore County. Responsibilities include but are not limited to:
selling health plans to brokers, consultants, employer groups, or
individuals, while building relationships through progress and
sustainability. Duties also include attaining defined business and
enrollment goals, while maintaining a complete understanding of
competitors' products.
. Developed and implemented annual sales plans within specified format
guidelines. Plans should provide sufficient detail to direct daily
activity and measure success rates.
. Responded to all broker, consultants and prospect requests for
proposals and rate quotes, and developed proposals and quotes for
presentation within specified guidelines.
. Made follow-up calls to sales leads in a timely manner; maximized
field time.
. Developed and implemented timesaving processes for scheduling meetings
and maintaining calendar with support staff and telesales
representatives, in accordance with segment process training.
. Met with brokers, consultants and prospects to ascertain needs, to
present proposals, and to achieve targeted close rates.
. Ensured compliance with company and state regulatory and policy
requirements.
. Exploited opportunities to secure business for other Coventry plans.
Worked effectively and in collaboration with supporting departments.
. Majority of time spent was external to place of business on outside
sales related to (retaining and/or renewing) membership.
. Member both of BAHU and GWHU, Baltimore Association of Health
Underwriters and Greater Washington Health Underwriters, which helped
increase understanding of Health and Life markets.
Sales Accomplishments
. Number 10 Sales Representative for Coventry Healthcare in the month of
September (189 Members for September and number 10 Nationally out of
147)
. Number 1 Nationally for Dental Sales (275 members for the year, number
1 out 147)
Mini of the Hamptons: Southampton,
NY
2006- 2009
Internet Sales Manager / Sales Executive
. Accomplished Manager with extensive experience in front-of-house and
back-of-house operations.
. Proven ability to cut costs and decrease staff turnover.
. Chief Operation Officer with company oversight, committed to cost-
effective management of resources and quality performance.
. Developed strong relationships with clients and made sure employees
treated clients with respect and honesty.
. Scheduled and ran weekly business meetings to go over our sales
tactics and strategies that we were going to implement during the
sales week.
. Made follow-up calls to sales leads in a timely manner; maximized
field time.
. Developed and implemented timesaving processes for scheduling meetings
and maintaining calendar with support staff telesales representative,
in accordance with segment process training.
. Oversaw that the Internet sales website maintained professionalism and
meticulously described all features of the vehicles being sold on the
website.
. Exercised professionalism with strong leadership and relationship-
building skills.
Education:
Salisbury State University 2003-2007
BA of Science: Business Marketing and Physical Education
Activities:
Sacred Heart Men's Varsity Lacrosse 2003-05
Defensive MVP
2005
Salisbury University Men's Varsity Lacrosse 2005-07
1st Team All American
2005-07
CAC Player of the Year
2005-07
Long Stick Midfield of the Year
2005-07
NCAA Player of the Year
2007
National Champion
2007