Customer Service Accounts Receivable
Resume:
DEBRA J. SUTLIFF
**** ****** ***. *****: 714-***-****
Apt. 588 Email: *******@*****.***
Huntington Beach, CA 92647
PROFESSIONAL SUMMARY
Ten plus years experience in accounts receivable and successfully
maintaining $11,000,000 worth of receivables at 90% current status though
extensive collection skills; invoicing, preparing and processing credit
memos, analyzing short payments and debits for validation. Effectively
manage staff in assisting the A/R department, exhibiting strong leadership
and communication skills. Solid background in accounting software,
Microsoft Excel, and Microsoft Word. Experience working with auditors,
preparing documentation, completing various reports for upper management,
month end processing, preparing monthly commission accruals and payable
reports
EDUCATION
Bachelor of Science in Business Administration Concentration: Accounting
DeVry University Long Beach, CA
GPA: 3.96 Graduation Date: January 2013
Associate in Liberal Arts
Santa Ana College, Santa Ana, CA
GPA: 3.6, June 2009
RELATED COURSES
ACCT 444 Auditing BUS 379 Finance
ACCT 451 Accounting Info Systems Accounting 424
ACCT 346 Cost/Managerial Accounting Management 303
ACHIEVEMENTS
Devry University Dean's List
Summa Cum Laude Maintain 90% current receivables
Promoted to Accounts Receivable Supervisor Participated in Mission
Statement
for accounting department
TECHNICAL SKILLS
Supervisor/Leadership Skills Detail-Oriented
Excellent Mathematical/Analytical Positive Attitude
Skills
Strong in MSWord, Excel, Access, 2010 Ability to Prioritize
Excellent Verbal, Written,
Communication Skills
PROFESSIONAL EXPERIENCE
2005 - Present Goglanian Bakeries Inc.
Santa Ana, CA
Accounts Receivable Supervisor/Credit/Collections
Duties: Complete credit and collection policies and procedures; identify
problem accounts; foster and maintain excellent customer service relations
while securing payments and resolving balance discrepancies; create
spreadsheets, weekly and daily credit and A/R status reports; full cycle
A/R invoicing and credits; analyze deductions and post payments; complete
month end procedures; assist customer service manager; prepare monthly
commission accruals and payables.
2004-2005 Bridgford Foods Corporation
Anaheim, CA Credit/Collections Representative
Duties: Implemented credit and collection policies and procedures;
identified problem accounts; fostered and maintained excellent customer
service relations while securing payments and resolving balance
discrepancies; completed spreadsheets, weekly and daily credit/ A/R status
reports; processed credit applications; released new orders depending on
credit status, and performed data entry and filing.
2003-2004 Sicor Pharmaceuticals (Helpmates)
Irvine, CA
Accounts Receivable Analyst
Duties: Implemented credit and collection policies and procedures;
identified problem accounts; fostered and maintained excellent customer
service relations while securing payments and resolving balance
discrepancies; completed spreadsheets while preparing checks for posting;
completed quarterly stock status reports; performed data entry and filing.
1993-2003 Pangea Drapery Designs Laguna
Hills, CA
Supervisor/Office/Accounting
Duties: Supervised staff of employees on a daily basis for a company that
generated at least $20,000 per month; managed the company in many other
phases; performed several office duties including managed work and
production schedules; finished basic payroll, accounts payable and
receivable, and customer and vendor relations; managed quality control;
ordered supplies; shipping and receiving.
REFERENCES
Lisa Lady
Senior Corporate Controller
Goglanian Bakeries Inc.
Alan Cutler
Director of Finance
Goglanian Bakeries Inc.
Brent Richins
Owner of Brent's Draperies (Pangea Drapery)
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