Customer Service Manager

Ada I Santos Semidey

*** ***** ******** *** *, Martinez, GA 30907 / Phone: 762-***-****/ email: **********@*****.***

Objective

Seeking to obtain a position that will enable me to use my strong organizational skills,

educational background and ability to work well with people and company while at the

same time maximizing my customer-service experience in a challenging environment to

achieve the corporate goals.

Experience

Teresa’s Mexican Restaurant, Augusta GA (Jan 2013 – Until Now)

• Hostess, answer calls, make “to go” orders.* Server takes orders and deliver,

customer service.

Café San Juan PR ( Junio 2010- Septiembre 2010)

• Server takes orders and deliver, customer service.

Credit Now, Humacao PR (Nov 2009 –Marzo 2010)

• Make evaluations and qualifications in credit reports. Work with outlook, data

entry and emails.Answer calls; work with records and calls collectors.

Bristol Myers Squibb, Humacao PR ((Nov 2002 –April 2007)

• Work with MAXIMO (system program), Work with records and data entry.

Education

University of Puerto Rico. Humacao PR

• B.A. Human Resources and Office Administration. (Some credits)

University of Turabo. Caguas, PR

• B.A. Education (teacher) 58 credits.

Luis Muñoz Marin, Yabucoa PR

• High school diploma.

Skills

Good computers skill (Microsoft, power point, excel, outlook), responsible, punctual,

leadership, dynamic, good learner.

Language

Spanish (write and talk), English as a second language.

Reference

• Jose Rivera.

(chef manager) Teresa’s Restaurant

**********@*******.***, Phone. 706-***-****.

• Joan K Hernandez.

Assistant Manager Café San Juan.

**************@*****.***, Phone. 787-***-****

• Sonia Olmeda.

Manager Credit Now,

*******@***.***, Phone 787-***-****/ 787-***-****

• Elizabeth Reyes.

Administrative Assistant, Bristol Myers Squibb

********@*******.***, Phone.787-***-****

Contact this candidate