Jan C. Ocean
**** **** ****** **** ***** 614-***-****
Chandler, AZ 85249 E-mail: ***.*****@*****.***
Executive Profile
An innovative marketing and communications leader with extensive experience in strategic
planning, problem solving, and managing multiple complex projects simultaneously. An excellent
motivator with the ability to plan, organize, and deliver effective solutions while maximizing
organizational results. A results-oriented critical thinker with well-developed analytical abilities
and a solid record of good strategic judgment. A skilled communicator who emphasizes
motivating team members, developing business relationships and presenting a clear, concise
vision of strategy.
Areas of Expertise
* Communications/PR * Product and brand management
* Marketing/ Team building * Cross functional team leadership
Career Highlights and Accomplishments
TSYS, Phoenix, AZ 2011-2013
Senior Communications and Marketing Manager
Provided strategic advice and counsel to executive management regarding internal
communications and initiatives for one of the largest transaction processing organizations in
the world.
• Collaborated with internal partners to integrate and prioritize communications
including earnings reports, executive speeches and external industry publications
• Developed and implemented strategic communication initiatives that inform
multiple audiences in support of corporate objectives
• Defined key messages to support the organization's objectives, created/wrote e-
publications and developed multi-media tools to support the division's value
proposition
Fiserv, Columbus, OH 2008-2011
Senior Communications and Marketing Manager
Provided executive communications support for the largest provider of information
technology services to the financial services industry.
• Reviewed complex data and provide clear, actionable plans to management
• Developed and managed integrated communications programs that distill content
and messaging across all media forms including; print, Web, and road shows
• Directly supported communication efforts for CIO with presentations, speeches
and talking points
• Managed multiple newsletters, intranet content, presentation development,
meeting facilitation, and executive speaking engagements
• Led a global team of professionals, coached technology managers to tell
compelling stories and help drive culture change
AWH, Columbus, OH 2006-2008
Director, Content Management Marketing and Sales Development
Developed sales, marketing and customer support efforts for Web software organization.
• Increased sales to existing Government clients with cross sell initiatives
• Revised two company Websites for improved searchability
• Developed marketing literature to convey new and existing product benefits
JAN C. OCEAN Page Two
Ohio Department of Education, Columbus, Ohio 2005-2006
Director of Communications and Marketing
Recruited to develop and deliver communications programs and public relations support
that support the agency goals. Managed a staff of 60.
• Directed a re-designed Web presence with over 80,000 pages of content
• Wrote and managed talking points for Ohio Superintendent of Schools
• Improved client relations with reorganization of communications and public relations
Champion Worldwide Solutions, Columbus, OH 2004-2006
VP, Marketing and Communications
Led the strategy, vision, and execution of marketing and business initiatives for a greenfield
international logistics organization. Responsibilities included marketing, strategic alliances,
coordinating proprietary software development, and product management.
• Built multi-year marketing and competitive intelligence programs as well as drove
execution of positioning with customers, partners and press
• Grew new business to third largest U.S. provider in 24 months
• Managed strategic partner relationships with private industry and government agencies.
• Negotiated discount rate with the U.S. Postal Service for aggregated services
LexisNexis, Dayton, OH 2003-2004
Director of Marketing and Sales Operations
Recruited to direct and implement a comprehensive marketing, advertising and public
relations program, including brand positioning and message strategy for identity and fraud
information solutions. Managed a staff of 6 professionals.
• Implemented word optimization for multiple products on multiple search engines
• Developed re-branding strategy for current and acquired products
• Collaborated with internal partners to integrate and prioritize internal and external
communications, product development, marketing, and promotional literature
1996-2003
J.P. Morgan Chase, Garden City, NY and Columbus, OH
VP, National Product Marketing and Communications
Recruited to direct program development and market analysis to determine competitive
positioning/valuation and pricing. Managed a staff of 15 associates who developed and
communicated over 500 marketing programs monthly which supported over $2 billion in
originations per month. Responsible for P&L, product risk, competitive positioning,
communications, resource allocation, and industry market share.
• Increased market share 50%, from 2.5% to 5% in three years
• Conducted monthly business review meetings with senior executives
• Represented the bank as an industry expert on an association Board of Directors
• Successfully consolidated over 50 regional businesses into a national business
• Generated cost savings of $1.5 million annually
• Developed programs used to grow business from $16 to $20 billion in 2 years
National Automobile Dealers Association (NADA), McLean, VA 1982– 1996
Editor/Publisher, NADA Used Car Guide
Education and Training
BS in Liberal Arts (Public Relations and Pre-Law), Salisbury University, Salisbury, MD
Six Sigma Green Belt training // Project Management Training // Workforce Diversity
Franklin County Board of Elections Poll Official // Past VP, Assoc of Consumer Vehicle Lessors