Warehouse/Transportation, and Management.
Resume:
Steven E. Stuart
Chandler, AZ. 85286
**********.***@*****.***
Objective
Interested in a full-time management position with a
reputable, well-established company where my experience will
add value to operations. Desire to work in a challenging,
fast-paced, team-orientated environment that provides
opportunities to acquire valuable experience necessary to
succeed.
Profile 14 years experience in transportation and customer service
industry
7 years in a management position.
Ability to direct complex projects from concept to fully
operational status.
Goal-oriented individual with strong leadership capabilities.
Proven ability to work in unison with staff, volunteers, and
board of directors.
Relevant Experience & Accomplishments
Lean Change Agent
Responsible for the implementation and integration of LEAN
Provide coaching and development in the application of
continuous process improvement, Lean concepts and tools
Track the financial impact of the LEAN improvement plans
Oversee the application of continuous process improvement and
monitor progress after initial program deployment
Management/Supervision
Trained, supervised and evaluated staff of 10-25.
Maximize profitability through superior customer service,
effective and prompt communications and follow-up on all
pending matters with the customer.
Manage and oversee administrative functions to ensure all
paperwork is processed efficiently and meets all compliance
requirements.
Successfully refined and implemented new projects.
Employment Warehouse Supervisor, Shipping/Receiving, 2012-2013
Parker-Hannifin, Mesa, AZ.
Oversee Shipping/Receiving department operations
with a staff of 10-12.
Assist team by picking/packing orders during
peak volume periods.
Develop load plans for trucks and containers,
and anticipate equipment needs for a shipment.
Conduct Employee Evaluations and prepare
Employee Development Plans to improve
performance.
Address all employee performance problems
promptly and directly in accordance with
personnel policies.
Technical Services Analyst, Call Center, 2011-2012
Automatic Data Processing, Chandler, AZ.
Evaluate and prioritize incoming requests for
assistance from users experiencing problems with
hardware, software, networking, and other
computer related technologies.
Resolve complex technical issues through
troubleshooting and technical support by
recommending or performing actions to correct
the issue.
Develop data flow, formulas, and methods
supplying relative illustrative charts, tables,
diagrams, and procedural statements.
Work with clients to establish detailed
procedures that properly define company and
personnel profiles.
Domestic Operations Supervisor, Freight 2010-2011
Management, CEVA Logistics, Tempe, AZ.
Oversee domestic department operations with a
staff of 10-12.
Manage shipments by interfacing with
airlines/steamship lines/truck lines.
Resolve all billing issues.
Prepare correspondence and ensure invoices are
processed correctly.
Conduct Employee Evaluations and prepare
Employee Development Plans to improve
performance.
Logistics Supervisor, Freight Management, CEVA 2007-2010
Logistics, Ontario, CA.
Provide responsible supervision and control for
all department activities.
Develop and maintain excellent service to
internal and external customers.
Provide written quotations as requested by
customers.
Conduct annual performance reviews for all staff
within department.
Address all employee performance problems
promptly and directly in accordance with
personnel policies.
Shipping & Receiving Lead, Freight Management, 2006-2007
Kelly Services, Ontario, CA.
Distribute work assignments and provide
direction and train assigned team.
Ensure Customer Profile information is entered
and updated in system.
Follow-up with carriers to confirm arrival time,
and notify customer of status.
Achieved 2 monetary promotions for excellence in
operations improvement.
Hired directly to company as Logistics
Supervisor.
Shipping & Receiving Supervisor,
Shipping/Receiving Dept., The Foil Place, 1998-2006
Gardena, CA.
Provide responsible supervision and control for
all department activities.
Manage pre-alerts daily to determine whether
freight is arriving as expected.
Set up files for all documents and records
relevant to the consolidation.
Develop load plans for trucks and containers,
and anticipate equipment needs for a shipment.
Develop and maintain excellent customer service
to internal and external customers at all times.
Education A.A., General Education, Chaffey Community College
B.A., Business Management, Arizona State University (In
Progress)
Professional & Completed training MS Office, Warehouse Management Systems,
Technical and C2C. Completed courses/seminars in hazardous waste,
transportation, traffic, safety, employee involvement, and
leadership.
Contact this candidate