Profile
Motivated, personable business professional with a successful track record
of employment and profitable small business ownership. Talent for quickly
mastering technology. Diplomatic and tactful with professionals and non-
professionals at all levels. Accustomed to handling sensitive, confidential
records. Demonstrated history of work ethic and abilities.
Flexible and versatile - able to maintain a calm and logical demeanor
under pressure. Poised and competent with demonstrated ability to easily
transcend cultural differences. Thrive in deadline-driven environments.
Excellent communication and team-building skills.
Corporate Skills Summary
Analytical Skills Sales & Marketing General Office Skills
Business Analysis Management Skills Desk
Technical Writing Critical Thinking Scheduling
Employee Training Problem Solving Report Preparation
Business Communication Customer Service Tier 1 & 2 Help Desk
Training
Technical Skills Summary
Microsoft MCSE Certified Network & Phone Cabling
Microsoft SQL Certified Analytical Trouble Shooting
All MS Windows O/S & Office Versions Network Design & Implementation
Help Desk - IBM OS/2
Microsoft Windows & Microsoft Componet Level PC & Server
Applications Building
Router Setup & Configurations Network Consulting & Design
Microsoft Terminal Server VOIP
LAN, WAN, TCP/IP, NetBIOS Novell Netware 3.x
Network Printers Data backups
Electronic Messaging Active Directory Administration
Video Conferencing
Professional Experience
Mercer Medical. - Seattle, WA
Full Time Position
Senior Sales Rep, 01/2010 to Present
Brought into build a pharmaceutical sales division within the company.
Developed Vendor releationships and did purchasing and provisioning
for both Brands and Generic pharmaceuticals. Worked with independent
pharmacies across the USA to determine product mix and develop our
protocols to work with them as a pharmaceutical vendor. As a vendor we
supplied them with both branded and generic pharmaceuticals as well as
DME products. The division after 24 months is doing over 1 million a
year in sales and growing monthly. Other responsibilies included
developing market materials, website management, IT resource planning
and technical support, Infrastructure planning, VOIP testing & roll
out & Web CRM configuration & training
STAFF & TRAIN. - Fort Lauderdale, FL
Full Time Position
Sales & Recruiting, 05/2009 to 12/2009
Worked with staffing agencies to supply qualified IT staffing
professionals for their hiring needs. I provided business consulting,
Troubleshooting, Interviewing of candidates, Interview Training and
support to our clients. In addition I also helped the company
redevelop their website & SQL back end Database providing data fields,
work flow & data searches increasing our effectiveness of the data we
collected and our ability to focus in on our customers needs more
effectively.
Essence Technologies. - Felton, PA Contract
Position
Business Analyst, 10/2008 to 04/2009
Worked with business owners to map out business processes for
underwriting and new business; developed business requirements for
software developers to develop web based applications for underwriting
and new business. Worked under direct supervision and guidance of
project manager. Provided technical support on desktops upgrading
operating systems, browsers and network infrastructure to allow
employees complete access to the new web based software we designed.
Anda Pharmaceuticals. - Weston, FL
Inside Pharmaceutical Sales Rep, 03/2007 to 10/2008
Sold brand name, generic and OTC drugs and medical supplies to
pharmacies and GPO's (Group Purchasing Organizations). First person in
company history to sell over 100k dollars in first month, Presidents
award achieved during first year at the company.
Apple Adjusters, Inc. - Baton Rouge, LA
Contract Position
Senior Staff Field Adjuster, 01/2006 to 10/2006
Adjusted commercial claims for Hurricane Katrina; NASA Facility,
University of New Orleans, Southern University at New Orleans, Nunez
University, Rockefeller Wildlife Reserve, State owned Office
Buildings, Ogden Museum and Hotel Le Circue. Total dollar amount of
claims were between 300k to over 10 million dollars. Work included
Mold & Asbestos remediation, Wind & Flood claims, using Xactimate.
Assisted in training of new employee's in respect to scoping property
damages and writing estimates. Performed estimate review prior to
completed files being turned into the state of Lousiana.
SDL Consultants, Inc. - Weston, FL Contract
Position
Business Analyst & Sales Rep, 08/2004 to 11/2005
Designed business processes to generate new sales, manage sales cycle,
and to manage post sales processes. Process improvements allowed me to
focus on sales, instead of sales administration, which increased the
amount of business the company could handle and netted the
organization an additional 2 million dollars in new revenue.
Advanced PC Solutions, Inc. - Davie, FL
Sold Company
Business Owner & Operator, 01/1998 to 10/2003
founded and buildt APCS into a solid one Million dollar a year
computer networking organization. APCS provided computer hardware &
Networking sales, service & support to our clients. Responsibilities
included HR, Accounting, Sales, Support & Marketing. We also provided
project management, Roll out schedules, Training of employees and
hardware & software purchasing.
The Keyes Company, Inc - Miami, FL
Operations Manager, 11/1997 to 12/1998
Managed corporate office and ten remote locations. During tenure, the
company expanded to 20 remote offices. Developed a WAN (Wide Area
Network) to interconnect the remote offices with the corporate office
and created a secure real-time data exchange for reporting. These
enhancements increased sales for the company by allowing the sales
force to be more efficient and reduced company expenses substantially.
Gator Technologies. - Boca Raton, FL
New Business Development, 12/1996 to 11/1997
Professional References Available upon request