Sales Customer Service

Matthew J. Stackhouse

*** *. ********** *****

Boerne, Texas, 78015

Home Phone 210-***-****

E-Mail: ********.****@*****.***

OBJECTIVE:

To obtain a career position, that utilizes my extensive knowledge and

experience in Branch Management, sales management and Construction while

presenting future challenges. I offer extensive hands-on sales skills in a

multi-million dollar environment.

SUMMARY OF QUALIFICATIONS

25 years Operational Management Experience in fast paced multi-million

Dollar environment to include Sales, Sales Management, Service Management,

Business Analysis, Strategy, Planning, Safety, 5 years estimating

experience using Xactimate, Purchasing, Administration, Profit/Expense

Control, Financial Planning, Recruiting/Training and Employee Relations,

Coordination, Cost Benefit, Scheduling, Collections, Security, Risk

Management, Accounts Payable, Customer and Community Relations.

PROFESSIONAL EXPERIENCE

Sales Manager, US Remodelers/Home Depot Interiors

San Antonio, Texas 78233, March 2012-February 2013

Responsible for achieving sales budgets thru personal sales and the

management of 8-10 Sales Representatives. Duties involved Hiring,

Training, B2B contact, Customer Service, In store Product Knowledge

Training, Sales and coaching.

Commercial and Residential Sales Inspector- ABC Home and Commercial

Services

San Antonio, Texas 78233 May 2009-March 2012

Responsible for Commercial and residential sales of pest control, termite

control, lawn care, landscape, handyman Services. Duties involve handling

of leads and creative cold calls. Proposing business and Closing sales,

scheduling, collecting and follow-up to insure customer satisfaction.

Estimator/Project Management-Bay Builders, Inc.

San Antonio, Texas February 2007-March 2009

Responsible for estimating and project management of underground utility

company. Duties included estimating and sales, project management,

safety, recruiting and hiring employees, quality inspections,

administration, scheduling, purchasing, inventory control, quality

assurance, customer relations, training, employee evaluations and vehicle

inspections

Vice President of Operations- Aladdin Renovations

San Antonio, Texas 78212 July 2001- February 2007

Responsible for total operational management of a renovation company

specializing in residential and commercial

remediation and insurance reconstruction, with estimating using xactimate

Duties included sales, recruiting and Hiring sub contractors, safety,

quality inspections, administration, scheduling, purchasing, inventory

control, quality assurance, customer relations, recruiting, hiring,

training, employee evaluations, collections and P&L responsibility.

EDUCATION

Excavation Safety for Competent Person Training 2008

IICRC Certified Water Restoration 2005

Xactimate 2002

Texas A&M Termite Biology and Control 1997

Purdue University, Pest Control Operations, 1990

Sullivan Junior College of Business, Louisville Kentucky, Associate Degree,

Computer Science 1986

Community College of the Air Force, Academic Instructor, Military Training

Instructor, Industrial Safety

Honors

US Remodelers, Chairman's Club, 121% of Sales Budget for 2012.

Recognized among the Best of the Best by Readers Choice after being open

only one year

President East Texas Pest Control Association

Orkin Pest Control, Presidents Managers Club

Sullivan Junior College of Business, Suma Cum Laude, GPA 3.81/4.0,

Presidents Cup

Metropolitan Life Insurance Sales School, Blue Ribbon

United States Air Force, Air Force Commendation Medal

Organizations

Boy Scouts of America, Assistant Scout Master

American Legion

Boerne Chamber of Commerce, Ambassadors Council

Licenses

State of Texas Certified Applicator

Pest Control

Termite

Weed Control

Lawn and Ornamental

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