Sales Customer Service
Resume:
Craig A. King
**********@*****.***
LaGrange, Ga. 30241
April 17, 2013
Hello:
It is with your organization that I desire to offer nearly 20 years of leadership sales expertise and
customer service skills. I am certain that my skills and experience, when joined with the vision of
your company, will serve to create consistence profitable results.
As an insurance professional, I am consistently energized by opportunities in meeting expected
result and overcoming market conditions to ensure that my market receive the best representation
in achieving its goals and objectives. With full accountability for running a small business, I
consistently achieve sales, renewal, and profitability results by utilizing effective closing
techniques, efficient time manage practices, and unwavering standards of leadership.
I would love to speak with you regarding an opportunity with your organization. And I look
forward to learning how I can become an integral part of your team as you plan for the
advancement of your company.
Sincerely,
Craig A. King
Career Highlights
Over the past 12 years I have earned numerous company awards that include Territory Leader,
Life Charger Achievement, Building Relationships, and Fast Start New Hero. I have also
achieved my organization’s expected results 10 out of 11 years service. In order to achieve those
results, I had to build and lead an effective and motivated sales team, work with my staff on
goals and follow-up, review sales logs and new business applications, train and coach sales
representatives. During my career, I learned the importance of effective communication.
Effective communicating skill helps when interacting with customers, sales leaders, and co-
workers. As a result, I have been able to show consistence growth within my business and
maintaining respect from my peers.
Experience
Country Financial
Bloomington, IL.
03/12/2012 to Present
As a Country Financial Represent, I am involved with the following responsibilities:
• Promote the agency with my local marketplace
• Sell Country’s Property &Casualty, Life Health Accident & Sickness, and Investment
products
• Sell Long Term Care and Disability insurance products
• Hire, coach and agency develop staff
• Provide high-level customer service
• Develop Centers of Influence
• Networking
• Monitor sales and profitability
• Establish agency best practices and encourage agency staff to use them as standard
operating procedures
• Harvest new ideas from agency staff and success agency owners
• Strive to make sure that the agency is profitable while striving to realize a high level of
customer satisfaction
• Identify the most effective sales activities and opportunities within my market place
• Install effective selling practices and assist with closing sales as needed
• Use social media to promote the company and identify sale opportunities
• Support and encourage company programs
Allstate Insurance Corporation
Northbrook, IL.
06/01/1999 to 07/31/2011
Job Title: Agency Owner
While working as an Allstate agent, I was responsible for the following activities:
• Represent the Allstate Good Hands promise to customers
• Sell Allstate’s wide range of insurance and financial products, such as auto, property, and
financial services.
• Create strategic business solutions for agency
• Hire and motivate staff
• Network and build relationships to drive results and profitability for both Allstate and my
agency
• Tract and record business results
• Develop and implement advertising campaigns for Agency
• Participate in on-going training (Allstate and Industry)
• Perform basic accounting activities
• Advise Customers regarding their insurance and financial objectives
• Study agency reports and systems to realize sales and operational goals assigned by
Allstate
• Perform administrative activities in an efficient and timely manner to successfully reach
company and agency goals for growth, retention and customer satisfaction
• Develops sales plans for the agency
• Open and Close business
• Perform most of the Operational tasks
• Solve problems by forming creative solutions form customer, agency, and company
• Build and maintain productive relationships within my community
• Participate in company related training and make sure that staff is involved with all
company educational offerings
Education
Baker County High School, Graduated 1980 Diploma
Albany State University, 1982 to 1986 Music Education Major
University of Pheonix, Business Management 2007
Awards, Honors
• College for Financial Planning- Chartered Retirement Planning Counselor Designation
• Certified Mutual Fund Specialist Designation 2013
• RS Thomas Training Assoc. Certificate of Achievement Variable Products
• Series 6 and 63 Licenses
• Life and Health Licenses
• Territory Rookie of the Year 2001
• Territory Leader Award
• Honor Ring 2000 and 2001
• Top in Market 2000
Skills
• Microsoft products
• Closing Sales
• Leadership
• Time Management
• Management
References
Available upon request
Contact this candidate