Quality Assurance

Mike Nguyen

**** ********* ***** – Mississauga, Ontario – L5R 1S5 647-***-****

********@*****.***

OBJECTIVE

To seek a position as an engineer where is an opportunity to excel in the field of material engineering and

contribute to organizational objectives

HIGHLIGHT OF QUALIFICATIONS

o Solid knowledge about mineral extraction and processing, thermodynamics, microstructure and material

properties, crystallography microscopy, analytical techniques, chemical reactions, material properties and

material processing (such as steel, aluminium, and so on …), finite element analysis, and Nano-materials;

as well as structure support, mechanical testing, and mechanical behaviour of materials.

o Well-known in building testing plans, non-destructive and destructive testing for materials and metallurgy

test (tensile, hardness), parts and particle characterization such as electron and X-ray microscope,

SEM/EDX, Tensile testing, Knoop, Rockwell hardness, and investigating root cause failure.

o Experience with using a variety of laboratory instrumentation (ARL 3460, ARL 4460, Leco 200, Slag

Analyzer Optim’X), as well as documenting and maintaining database of testing results, and familiar with

metallurgy laboratory procedures.

o Attain excellent analytical and problem-solving skills. Well trained in handling overall responsibility of the

laboratory work environment. Obtain WHIMS certificate.

o Solid computer skills with proficient knowledge in various engineering software such as CES Selector,

Comsol, C++, Microsoft office suite (Word, Excel, Power Point), and internet search for project researches.

o Strong team player with excellent organizational skills; and abilities to learn and adapt well to the new and

fast-face environment.

Professional Experience

Gerdau – Cambridge, Ontario: QC Technician (Full-time) 2012 –

Present

Responsible for chemical analysis of each heat and physical test of each heat rolled for adherence to company and

customer standards (ASTM standards).

Investigates any discrepancies in the quality of product, makes recommendations to proceed with product or stop

production process.

Develops and presents effective recommendations to operating departments on metallurgical problems.

Works closely with screw on resolving quality issues, continuous improvement and operator training regarding quality

and metallurgical issues.

Maintains inventory of billet yard according to heat number and locations.

Designates heats to grade and recommends disposition on heats not meeting ASTM specifications. Coordinates

maintenance as needed on laboratory and other test equipment.

Prepares mill test certificates for customer and informs the Rolling Mill or Melt shop manager of any deviations in the

production.

Investigates quality failures, determines problems, and recommends remedial actions. May be an internal auditor of

quality system.

Mike Nguyen... /2-647-***-****

********@*****.***

Chom renovation Ltd – Vaughan, Ontario: Customer Service and Management (Part-time) 2009 –

2012

Engineer and manage projects for residential and commercial clients

Design technical works that included concept development, modification, evaluation, and repairs

Propose innovative solutions and cost saving alternatives to meet client’s objectives and expectations, and to establish

win-win relationships

Involve directly in sales meeting to assist technical issues. Secure the existing business and promoting potential

clients. Identify and resolve customer’s concerns

Create and monitor technical issues’ trackers. Propose solutions and participate in corrective actions to the issues

Handle other special projects as required

Laboratory and project experience

Design and Research Project (thesis), University of Toronto 2010 –

2011

Designed and conducted research on converting the Ni-alloy foam in order to use in high heat applications

Used particle and imaging analysis (SEM and EDX) to determine and calculate the percentage of Ni-alloy foam

Presented thesis report outlining the results of oxidation test, found the method to be promising

Plan Design, University of Toronto 2011

Worked with team of four to design electric arc furnace (EAF) steel-making plant capable of producing 2.9 million

tons per year

Ensured that all client requirements were met by using project selection techniques

Compiled and wrote design brief that detailed and summarized the proposed new plant

Presented the implementation method and merits of the designed plant based on the economic, environmental and

design requirements

Performed special projects as needed by management

Education

Bachelor of Applied Science, University of Toronto 2007 - 2011

Major: Materials Science and Engineering

EXTRA-CURRICULAR ACTIVITIES

Undergraduate Materials Science and Engineering Club 2007 - Present

Material Advantage 2007 – Present

REFERENCES: Available upon request

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