Customer Service Administrative Assistant
Resume:
Elwanda Turner
Stone Mountain, GA 30083
Cell: 404-***-****
********@*******.***
Objective: To obtain a position in your organization as a leasing
consultant or leasing manager.
Abilities:
20 years of customer service and administrative experience. 10 years in a
managerial capacity
Excellent written, verbal and organizational skills, with an eye for
detail.
Extremely productive in a high volume, high stress environment
Proficient in the use of Microsoft Office Suites
Highly productive in the use of all office functions and peripheral devices
Self starter with a can do attitude
Employment History:
2012-present Harmony Crossroads Apartments Jonesboro, GA
Leasing Consultant
Collects rent, paid bills, assisted with preparing annual budgets and
scheduling expenditures. Completes lease forms or agreements, collects
application fees and rental deposits and process applications for approval.
Responsible for insuring the model apartments and target apartments are
ready for show; also responsible for maintaining work and office areas.
Thorough knowledge of lease terms, specifications and all community
policies. Knowledgeable of required telephone and sales techniques. Fully
informed of current rental rates, sizes, locations and all amenities of
property. Responsible for shopping competitive properties and outreach
marketing. Courteous and efficient handling of resident requests and
complaints. Meet and qualify prospective residents and obtain necessary
guest card information. Knowledge of required application information,
screening processes and policies regarding rentals. Plays an active role in
resident renewals. Also developed a marketing plan for my property.
Proficient in Bluemoon, Onesite, Appfolio and Yardi leasing applications
2011-2012 BG Personnel Atlanta, GA
Leasing Consultant
Responsible for touring apartments with clients, leasing and pre-leasing
apartment units. I present a very professional image and excellent
communication skills and the ability to pay attention to detail. Make sure
applications are filled out correctly by prospective residents. Completed
lease/renewal paperwork. Courteous and efficient handling of resident and
employee relations. Knowledgeable of required phone and sales techniques.
Thorough knowledge of lease terms, specifications and community policies.
2006-2011 Premier Placements
Atlanta GA
Leasing Consultant
Accurately and efficiently prepared all leasing paperwork (i.e.
applications, lease agreements and addenda, employment and credit checks
and lease move-in packets).
Proficient in Bluemoon, Onesite, Appfolio and Yardi leasing applications.
Ability to do light bookkeeping and marketing. Collected security
deposits, rent and all other monies associated with resident moves.
Completed service request and communicated with the maintenance department.
Maintain confidential resident files. Ensured fair housing compliance.
2006-2008 Alphagraphics
Atlanta, GA
Digital Print Specialist
Provided initial consultation for digital graphic needs for walk-in clients
and businesses. Presented visual communication options for web design,
copying, printing, scanning, digital archiving and finishing. Implemented
most of the digital services, coordinated completed job evaluation and
order pick-ups.
2005-2006 Piedmont Hospital
Atlanta, GA
Control Desk Coordinator
Coordinated flow of patients into pre-op from different units. Monitored
patients time in and out of rooms and made appropriate notations. Called
doctors for delays to maintain accurate logs. Document maintenance requests
and provided follow-ups. Clerical support for staff (copies, call
schedules, etc). Facilitated incoming and outgoing calls.
Temp position.
2003-2005 Medical Center of Louisiana New
Orleans, LA
Administrative Coordinator
Effective in assembly and analysis of confidential patient medical charts.
Delivered lab reports between two hospitals. Actively used SMS and Softmed
software to research patient information.
2000-2003 Clerk Chief 1
New Orleans, LA
University of New Orleans
Reported directly to the Director of Tourism. Made travel arrangements,
scheduled meetings, set-up and maintained office files, typed up memos and
other office correspondence. I received, referred and answered mail. I kept
office supplies stocked. I later transferred to the main campus as an
administrative assistant. My duties were to admit students into the
university using Peoplesoft and Student Information System software,
assist students with all aspects of beginning or continuing college life
(scheduling meetings with guidance counselors, campus tours etc.).
. Experience with OSHA and HIPAA guidelines
. Completed Courses on Leasing for a Living and Fair Housing from the
Grace Hill Gang
Contact this candidate