Sales Manager

ERNEST S. HARRIS

*** ******** ****** ● Mt. Vernon, New York 10552

914-***-**** ● **************@*****.***

SENIOR EXECUTIVE ACCOUNT MANAGER

Self-directed, motivated, results-driven executive with proven leadership, communication, and project management skills. Known for exhibiting a disciplined and analytical approach to identifying and resolving problems and fulfilling responsibilities in a manner that reflects high professional standards. Dynamic and accomplished leader¬ with demonstrated success in consultative selling, maintaining existing accounts, and proactively hunting and closing new accounts. Confident, and proactive excel in a fast-paced environment requiring initiative, sound judgment, and a positive attitude. Intelligent and articulate with excellent communication and interpersonal skills particularly adept at establishing credibility and building rapport with internal/external key stakeholders.

Account/Territory Management ● Market Analysis ● Sales forecasting ● Presentations● Sales Data Analysis

New Business Development ● Persuasive Selling Techniques ● Customer Service

PROFESSIONAL EXPERIENCE

GlaxoSmithKline, Westchester, New York ● 01/1990 - 06/2010

A science-led, global healthcare company with a mission to improve the quality of human life by enabling people to do more, feel better, and live longer.

Senior Executive Account Manager/Critical Care (11/2004 – 06/2010)

Called on colorectal and general surgeons as well as and ICUs in major medical centers in New York and New Jersey. Assumed responsibility for all anticoagulant sales in territory. Created and implemented educational dinner programs and conducted “lunch and learn” presentations for clients. Exceeded sales goals by targeting and analyzing sales data.

Accomplishments:

• Received regional recognition in 2005 for replacing competitors’ anticoagulant with GSK's at a major community hospital.

• Recipient of Account Manager of the Quarter award in 2005 as a result of formulary wins and physician conversions.

• Received 2006 Winning Formula Share Award grant for my direct impact on GSK's achievement of sales goals.

• Awarded the 2008 Winners' Circle Ruby award for top-percentile sales goals achievement.

• Awarded certificate of recognition in 2009 for maximizing product utilization in all accounts.

• Received award for exceeding sales in anticoagulants for six quarters.

Oncology Account Manager (12/2000 – 10/2004)

Assumed responsibility for all GSK sales of four oncology drugs; arranged lunch and dinner programs featuring guest speakers; reviewed and analyzed data to increase sales.

Accomplishments:

• Won Regional Excellence Award in 2001 for maintaining 105.36% goal achievement in Region D3.

• Received Bronze Level US Pharmaceuticals Spirit Award in 2002 and 2004.

• Recipient of Bronze Level Winner's Circle Award in 2003 for placing among top sales-performance representative in the country.

Critical Care Representative (02/1997 – 11/2000)

Targeted sales calls to anesthesiologists, ICU physicians, and hospital pharmacists. Maintained sales territory including three major medical centers and several community hospitals. Assumed responsibility for all sales of neuromuscular blockers and antiemetic. Created and hosted lunch and dinner educational program; arranged for guest speakers at events.

Accomplishments:

• Developed Westchester Medical Center into one of the top neuromuscular blocker users in the country.

• Recipient of Knock Their Socks Off award in 1998 for maintaining territory antiemetic franchise; and in 2000 for providing service the Westchester Medical Center’s anesthesiology staff.

ERNEST S. HARRIS

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**************@*****.***

Pediatric Specialist/Respiratory Care (01/1995 – 01/1997)

Promoted GSK's top selling respiratory products to pediatric offices; significantly increased sales by reviewing and analyzing sales data. Conducted “lunch and learn” programs to educate and review products with doctors and nurses. Called on six to eight pediatricians daily; coordinated with manager on a monthly basis to review all territory sales data.

Accomplishments:

• Turned around a distressed territory by offering increased visibility and effective sales presentations.

• Increased inhaled corticosteroid sales by 8% in the second quarter of 1995.

Medical Center Representative (01/1990 – 12/1994)

Conducted sales to healthcare professionals in offices and hospitals located in Westchester County and New York City. Analyzed sales data and authored business plans to maintain and increase sales.

Accomplishments:

• Tiered several times on Ruby Level.

• Recipient of Sales Rep of the Trimester award.

Previous positions included Sales Representative for Iolab Pharmaceutical, a Division of Johnson and Johnson; and Senior Medical Sales Representative for Mead Johnson Pharmaceutical, a Division of Bristol-Myers Squib.

EDUCATION

Fordham University – New York, New York

Master of Arts, Social Work

Delaware State University – Dover, Delaware

Bachelor of Science, Biology/Chemistry

Westchester Community College – Valhalla, New York

Associate of Science, Medical Laboratory Technology

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