Manager Customer Service

Obj***

MANEESH PERINGATH

MANEESH

Mobile # +91-854*******

THIRUVONAM HOUSE

P.O EDAKKAD, NADAL

KANNUR (DIST)

KERALA

E-mail: *********@*****.***

OBJECTIVE

Seeking a challenging assignment to perform and excel and be a part of winning team, which will result

in personal as well as organizational growth. My desire is to be part of company where quality is

standard, responsibility is a motivator and recognition is a fact.

EDUCATIONAL QUALIFICATIONS

B-Com (Bachelor of Commerce ) Calicut University - Kerala State

SKILLS & PROFICENCIES

Sales & Marketing File Management

MS Office – Word, Excel, Power Point & Internet Record Management

Occupational Safety and Health Administration(OSHA)10Hrs Customer Service

Driving License – Valid Indian Light vehicle Personnel Management & Personnel Training

PROFESSIONAL PROFILE

SALES MANAGER (May 2012 to present)

ING LIFE INSURANCE

KANNUR

JOB SUMMARY & RESPONSIBILITIES

Recruiting, Training and developing Financial Advisors and selling insurance products.

Guiding Financial Advisors on marketing activities to develop their prospect list.

Conducting sales presentation for customers.

Evaluating performance of Financial Advisors and setting target on monthly bases.

Resolving customer complaints and providing after service.

Giving awareness of fund status to the existing customers every month end.

Meeting the target given by the Branch Manager every month.

Guiding financial advisors on clerical activities such as filling proposal form, agency form etc.

Performs other duties as assigned.

MEDICAL RECORDS CLERK FEB 2011 TO DEC 2011

FEB

TROOP MEDICAL CLINIC

COMMUNITY SERVICES DIRECTORATE

ITT/KBOSSS – CAMP ARIFJAN – KUWIAT

JOB SUMMARY & RESPONSIBILITIES

Initiates and maintains military and civilian personnel medical records in accordance with Army

Regulation 40-66 and as directed by clinic medical operations.

Instruction and assists army in completing necessary documents like In-processing and Out-

processing in appropriate sign-in logs.

Arranging client’s medical records by using 8005 series jacket into parts.

Filing SF600 (Doctors Encounter) in Army’s medical records weekly.

Compiles with the maintenance of medical records and observes clients information

confidentially in accordance with Privacy Rules of the Health Assurance Portability and

Accountability Act of 1996(HIPPA).

Performs other duties as assigned.

SR.ADMINISTRATIVE ASSISTANT MAY 2010 TO JAN 2011

SR.ADMINISTRATIVE MAY

US ARMY HOUSING UNIT

PUBLIC WORKS DIRECTORATE / SOUTHERN DEPARTMENT

CSA, Ltd - KUWAIT

JOB SUMMARY & RESPONSIBILITIES

Provides secretarial and administrative support to Department Admin in order to ensure

effective and efficient office operations.

Compile Daily, Weekly and Monthly reports such as PSR, JPERSTAT, MHE Report, KM Report,

Meals & Wheels Report etc. from Branches and submit to Directorate of Publics Works.

Assists the Branches for timely submittal of Installation badges and KMOD badges, Compiles

employees’ time sheet, review and submit to payroll department.

Reviews leave balance and usage when requested by supervisor.

Coordinate with HR and Host Nations on employee administrative action.

Performs general and specific administrative functions to include data entry; database upkeep;

report preparation; and customer assistance.

Performs various tasks as may be required by the PWDS Department Manager and Operations

Manager.

HOUSING ASSOCIATE & SR.HOUSING ASSOCIATE OCT 2005 TO APRIL

OCT

2010

2010

US ARMY HOUSING UNIT

PUBLIC WORKS DIRECTORATE / SOUTHERN DEPARTMENT

CSA, Ltd - KUWAIT

JOB SUMMARY & RESPONSIBILITIES

Coordinate with assignments & Termination personnel on arrivals and departure of residents

and guests.

Performs/supervises pre-final inspections of permanent, semi-permanent TDY and contingency/

exercise unit billeting to include proper accountability, configuration correctness, functionally

checks and cleanliness.

Escorting D P W contractors when required.

Processes emergency service orders, provide assistance to lock out individuals and responds to

customers inquiries or other emergencies.

Coordinating with Bay manager and update monthly roster.

Inspecting billeting quarters on functionality and cleanliness.

Performed for preparing hand receipts for furnishing items, maintaining and updating sub Hand

receipts for the residents.

Issues and receives room/ facility keys, preparing room assignment.

Inspects DV and other quarters for functionally and assesses quality of billets preparation,

enforces DPW developed standards.

Briefing to customers regarding Housing policies – Memorandum, Bay Rules, key procedures

and other related queries.

MARKETING&FRONT OFFICE MANAGER JAN 2004 TO SEP 2005

MARKETING&FRONT JAN

HOTEL ROYAL PARIS

CHENNAI – INDIA

JOB SUMMARY & RESPONSIBILITIES

Replying to letters of inquiry regarding rates and availability.

Prepares monthly budgets and sales figures for the department.

Orientation and training of new staff personnel in the marketing and front office department.

Maintain very high inter-departmental communication especially with housekeeping & Service

Dept for the smooth running of the hotel.

Uses suggestive selling techniques to up-sell rooms & banquet and to promote other ancillary

services of the hotel.

Organize and attend regular departmental and corporate level meetings.

FRONT OFFICE SUPERVISOR NOV 2002 TO DEC

NOV

2003

2003

HOTEL MALABAR RESIDENCY

KANNUR – KERALA

JOB SUMMARY & RESPONSIBILITIES

Maintain warm, hospitable guest relation in all guest contacts.

Assisting guests in planning tours and making arrangements to visits local attraction.

Provide information about the hotel Local attractions and upcoming cultural events.

Resolve guest problems quickly, efficiently and courteously.

Taking room reservation, giving information about room rate & packages .

Supervise and oversee all the duties performed by all employees of front office.

FRONT OFFICE ASSISTANT MAY 2001 TO SEP 2002

FRONT MAY

HOTEL PEARL VIEW REGENCY

THALASSERY – KERALA

JOB SUMMARY & RESPONSIBILITIES

Taking room reservation, giving information about room rate

Collecting payments, computer bills and made changes for gust and keeping the accounts records

manually or using computers.

Issued room keys and escorted instructions to bell desks.

Responsibility for performing simple bookkeeping activities like balancing cash accounts.

PERSONAL DETAILS PASSPORT DETAILS

PERSONAL DETAILS

Date of Birth : 01 Jan 1981 Passport No : L2801419

Sex : Male Date of Issue : 08/ 07/ 2013

Marital Status : Married Date of Expiry : 07/ 07/ 2023

Languages Known : English / Hindi / Malayalam Place of Issue : Kozhikode – India

EXTRA CURRICULAR ACTIVITIES

Listening Music & Reading

REFERANCE

1. BUBY RAVINDRAN

SR.BRANCH MANAGER, ING VYSYA LIFE INSURANCE

KANNUR, PH.989-***-****

2. JAYESH CHITHANYA

GERERAL MANAGER

HOTEL MALABAR RESIDENCY

KANNUR PH. 956-***-****

DATE PLACE

KANNUR

MANEESH PERINGATH

Contact this candidate