CNA

Ashley C. Brooks

******.********@*****.***

**** ****** ***** **. 706-***-****(cell)

Union Point, Georgia 30669 706-***-****(alt)

Objective: To obtain a Benefit Assistant position in your company, also to utilize my skills for growth

and job stability within your company.

Experience:

Great Expressions Dental Center Decatur, Georgia

Patient Coordinator (Check-in/Check-out) April 2012-Current

• Coordinate patient appointments and scheduling to ensure optimal clinician productivity and customer

satisfaction.

• Support the business by providing exceptional customer service and cultivating relationships with referral

providers and patients.

• Obtain and enter accurate patient data, billing and insurance information in order to maintain current and

accurate information in patient files and billing system.

• Process payments, collections, submit refund requests, prepare daily/monthly reports, Process insurance

claims, file/pull patient charts.

• Go over patient feature treatment and explain cost effective ways to pay for treatment.

• Verify insurance eligibility and patient benefits to optimize reimbursement and customer satisfaction.

B&B Assistance Living Greensboro, Georgia

PCA Giver (Part time) Sept.2009-April 2012

• PCA / Caregiver to assists individuals experiencing developmental disabilities in a variety of activities. This is a

client care position that requires a professional working relationship with management and a compassionate

relationship our clients.

Duties includes: community activities with clients, errands and transportation, companionship and other care

related work.

Maintained all aspects of providing clients a great place to live.

Jack of Trades Union Point, Georgia

Receptionist Agent Feb.2007-Sept.2009

• Answering Muti calls, forwarding them to respective departments, receiving and sending mail, taking care of

correspondence, welcoming visitors and tending to their needs. Multitask.

Unique Creations Greensboro, Georgia

Cashier/Receptionist Oct-2005-Jan.2007

• Supervise and maintain control of clients, provide accurate daily service as needed.

• Provide Excellent Customer Service

• Serve as a role model, answering multi calls, forwarding them to respective departments, receiving and sending

mail, taking care of correspondence, welcoming visitors and tending to their needs as needed

Education: Troy State University (online) Covington, Georgia

Business Administration/ Bachelor Degree (ongoing)

Greene County High School Greensboro, Georgia

College/Technical Diploma 2007

References Available Upon Request

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