Customer Service Sales Representative

Keinay Mosley

**** **** ***** ******

Long Beach, California 90805

************@*****.*** 562-***-****

Objective

I am interested in a position with a company where I can utilize my

professionalism while working in a team environment. I am a team player who

works hard and is able to learn quickly. I am looking to be an asset to a

challenging and rewarding organization that offers career growth.

Summary of Qualifications

I'm a hard working team builder. I am motivated to learn and perfect the

task at hand. I adapt to any work environment and conditions. I am well

organized and highly efficient. I am also an independent self starter.

Written and verbal skills are highly effective.

Professional Skills

I have multi-line telephone experience. Ability to handle a mass volume of

telephone calls. I can type 40 wpm. I am gifted at typing elegant forms,

memos, letters, reports, and spreadsheets. Proficient in Microsoft Office

applications: Word, Excel, Power Point, and Outlook. I am also very

knowledgeable of QuickBooks, and I posses great secretarial and customer

service skills.

Education

Bachelor of Science, Criminal Justice Administration, University of

Phoenix, 2012

Professional

Experience

F&E Aircraft Maintenance

2007-2011 (Office Manager)

. Oversaw daily office operations managing a staff of 50 employees.

. Responsibilities included Administrative, Billing, Scheduling,

Personnel Issues, Human Resources Policies and Procedures, Payroll and

Quarterly Tax preparation and Submission, and Audit reports.

. Hired, motivated, and appraised the performance of staff, monitored

staffing levels.

. Processed employee package for new employees.

. Maintained a filing system, and operated various office machines.

. Oversaw badging process.

. Managed and maintained an advertising and promotional plan.

. Maintained compliance in areas such as OSHA, HIPPA, and updating

Policies and Procedures.

. Maintained work relations with United States Customs and Border

Protection, Federal Aviation Administration and Airport Police.

Kohl's

2006-2007 (Cashier)

. Proficient in cash office handling on a daily basis.

. Cashier with direct involvement with customers.

. Received outstanding, positive comments from customers as well as team

members.

. Provided excellent customer service.

. Extensive involvement in the recovery and processing of store

merchandise.

. Ability to efficiently run several departments within the company that

consisted of children, women and men departments, and the fitting

room.

TJ Maxx

2006-2006 (Sales Representative)

. Provided excellent customer service.

. Extensive involvement in the recovery and processing of store

merchandise.

. Ability to efficiently run several departments within the company that

consisted of jewelry, layaway, children, women and men departments,

the fitting room, and customer service return desk.

. Proficient in cash office handling on a daily basis.

. Cashier with direct involvement with customers.

. Received outstanding, positive comments from customers as well as team

members on employee review, as well as exceptional feedback from

senior management.

Tweets Daycare 2

2005-present (Teacher's Assistant)

. Assist in the creation of a classroom environment conducive to

learning and appropriate to the physical, social, and emotional

development of students with an emphasis on language development and

emergent literacy skills.

. Implement the curriculum that is planned by the Early Childhood

Specialist to be based on scientifically based reading research.

. Interact with the children in a way which conveys respect and

nurturing

. Support the social and emotional development of children.

. Provide activities and opportunities that encourage curiosity,

exploration, and problem-solving appropriate to the development levels

of the children.

. Assist in the selection of books, equipment and other instructional

materials appropriate for the early childhood program.

. Maintain attendance records of children participating in the Early

Childhood Program.

. Attend to the personal hygiene of each child in your care, including

changing diapers or soiled clothing and washing hands.

. Maintain a safe environment based on safety standards set by the

program.

. Help other staff in preparing meals for children as required.

Contact this candidate