Customer Service Administrative Assistant

Location:

Posted:

August 08, 2013

Resume

John O’Connell

Los Angeles, CA 90028 ****.*********@*****.***

EDUCATION

California State University Northridge

Bachelor of Arts, Political Science, December 2007

Core GPA: 3.4

• Curriculum Highlights: Policy Management, Conflict Resolution, Statistical Analysis, Demographic

Analysis, Organizational Behavior, Personnel Management, Database Management, Administrative

Practices

Work Experience

Dominos Pizza – Sherman Oaks, CA, November 2011- Present Day

Customer Service Expert ($13.00 pr/hr)

• Interacted with customers via phone and in person

• Taking orders and making deliveries

• Cash handling

Schuman Lumber – Hilo, HI, January 2000 – December 2009

Executive Administrative Assistant, January 2003 – December 2005, February 2008-December 2009

($14.50 pr/hr)

• Identified staff vacancies and recruited, interviewed and selected applicants.

• Maintained office records (invoices, blueprints, orders, data entry, etc.).

• Preparing presentations and meetings for company president.

• Drafting letters, internal memos, filing paperwork, updating spreadsheets, organizing conference calls

and maintaining company morale.

• Keeping track of budget allocation, cash handling.

Warehouse Attendant, January 2000 - January 2003 ($9.00 pr/hr)

• Transport and delivery of lumber via forklift and flatbed truck.

• Responsible for maintaining a safe, clean, and functional working environment around heavy machinery.

• Keeping track of various lumber orders on the warehouse floor and organizing them by date of delivery.

Proficiencies

• Adaptability • Efficient in MS Office • Punctual

Resume

• Conflict Management • Types at 55 WPM • People Person

• Enforcing Policies • Detailed Organization • Attentive Listener