Alice A. Campbell
Cranford, NJ 07016
********************@*****.***
My goal is to obtain a recruiting position that enables me to utilize my
experience and skills in account management, client services, and sales.
I am an energetic, highly organized and results-driven professional with
excellent interpersonal skills who can manage multiple projects in a fluid
dynamic environment. As an articulate communicator and team player, I am
able to effectively interact with diverse audiences and build strong
working relationships with any level of decision makers. I have excellent
presentation skills both in person and telephonically, cross functional
team leadership skills, cross selling skills, customer focus, customer
liaison, problem solving and strategic planning.
Client Services/Sales Experience
Senior Banker
NMLS# 413806 - NJ and Federal Licenses
Guaranteed Home Mortgage Corp Sept, 2012 -
present
. Consult with prospects and manage the relationship once they
became a client.
. Point person going forward until the deal closes.
. Perform financial and need assessment in order to recommend the
mortgage product(s) that fit the need.
. Analyze credit reports, tax returns and financial documents.
. Cold calling and warm calling as well as internet lead
generation.
. Extensive knowledge of Fannie Mae and Freddie Mac underwriting
guidelines.
. Extensive knowledge of all 3 credit bureaus, how to increase a
person's credit scores to meet credit requirements.
. Originate and price the loan and assume responsibility for each
phase of the process from origination to closing.
. Excellent follow-up skills.
. On-going communication with clients through-out the process and
cultivate a trusting relationship in order to cross sell other
products and increase revenue for the company.
. Excellent written and oral communication skills.
. Excellent presentation skills in a group setting and
telephonically.
. Very knowledgeable of real estate and financial markets.
. Strong knowledge of Microsoft Office, Word and Excel.
. Work several lead sources to continually build pipeline.
. Manage a large referral base that includes bank personal,
accountants, attorneys and financial planners.
Mortgage Consultant
Wells Fargo Home Mortgage March, 2009 - January,
2012
Cranford, NJ
. Responsible for consulting with Wells Fargo prospects and
managing the relationship once they became a client.
. Point person from beginning to the closing of the deal.
. Perform financial and need assessment in order to recommend the
mortgage product(s) that fit the need.
. Cold calling to generate leads.
. Conducted seminars in the branch for current clients and
prospects.
. Analyze credit reports, tax returns and financial documents to
determine what product fit the situation.
. Extensive knowledge of Fannie Mae and Freddie Mac underwriting
guidelines.
. Originate and price the loan and assume responsibility for each
phase of the process from origination to closing.
. Strong follow-up skills.
. On-going communication with clients through-out the process and
cultivate a trusting relationship in order to cross sell other
products.
. Excellent written and oral communication skills.
. Excellent presentation skills in a group setting and
telephonically.
. Very knowledgeable of real estate and financial markets.
. Knowledge of Microsoft Office, Word and Excel.
. Work several lead sources to continually build pipeline.
. Manage a large referral base that includes bank personal,
accountants, attorneys and financial planners.
Gold Services Manager
Weichert Financial April,
2003 - January, 2009
Westfield, NJ
. Responsible for consulting with prospects and managing the
relationship once they became a client.
. Point person until the deal closes.
. Perform financial and need assessment in order to recommend the
mortgage product(s) that fit the need.
. Worked with agents conducting joint real estate and mortgage
seminars and open houses to build my pipeline.
. Analyze credit reports, tax returns and financial documents.
. Extensive knowledge of Fannie Mae and Freddie Mac underwriting
guidelines.
. Originate and price the loan and assume responsibility for each
phase of the process from origination to closing.
. Strong follow-up skills.
. On-going communication with clients through-out the process and
cultivate a trusting relationship in order to cross sell other
products.
. Excellent written and oral communication skills.
. Excellent presentation skills in a group setting and
telephonically.
. Very knowledgeable of real estate and financial markets.
. Knowledge of Microsoft Office, Word and Excel.
. Work several lead sources to continually build pipeline.
. Manage a large referral base that includes bank personal,
accountants, attorneys and financial planners.
Account Management/Client Relationship Management Experience
Vice President/ Product Manager and Client Relationship Manager
March, 1994 - June, 1998
Goldman, Sachs Asset Management Division (GSAM)
Goldman, Sachs & Co., New York City, NY
. Responsible for the process that led to the creation and
marketing of short term fixed income investment products,
including money market funds and short term fixed income mutual
funds which were sold to institutional and high net worth
clients.
. Responsible for client servicing and the process for monthly
updates for client accounts.
. Point person for any new or existing clients.
. Responsible for problem solving and trouble-shooting.
. Liaison between portfolio management, legal, operations, fund
accounting, and clients.
. Worked on a team of individuals from legal, portfolio
management, operations, fund accounting and client servicing
and the Bank of Ireland that led to the creation and launch of
the first off- shore money market fund that was sold to
institutional investors and high net individuals worldwide.
Later on other currency funds were added to the family of funds.
. Responsible for the presentation process in answering Request
for Proposals from prospects that were accepted by GSAM; the
presentation included in depth details on the skills and
expertise of the GSAM short term fixed income money management
team, marketing and sales team and client servicing team.
. Took part in the sales process when presenting to prospects.
. Presented to all levels of decision makers from Presidents to
Board of Directors of companies.
. Experienced in communicating and consulting with decision makers
on all levels.
. Managed a group of 5 marketing and servicing analysts and
associates.
Vice President/Product Manager and Client Relationship Manager
February, 1989 - March 1994
Lehman Brothers Global Asset Management (LBGAM)
Boston, Mass
. A member of the team that was responsible for the process that
led to the creation, launch, marketing and client servicing for
LBGAM's short term fixed income products and money markets that
were sold by LBGAM's institutional sales force throughout the
United States to banks, municipalities, corporations and high
net worth individuals.
. Liaison for all the groups involved in the day to day management
and servicing of the funds.
. Responsible for client servicing, trouble shooting and
fulfilling requests of the investors.
. Member of the team that presented LBGAM product and services to
prospects.
. Presented to all levels of decision makers from Presidents to
Board of Directors of companies.
. Worked closely with decision makers and always enjoyed a great
rapport with executives at those levels.
. Point person for existing and new clients.
. Managed a group of 3 marketing associates.
Education
Bachelor of Arts, University of North Carolina, Greensboro. NC
Professional Licenses
.
State of New Jersey and Federal Banking Licenses; NMLS # 413806.