Customer Service Sales Representative

Carlos Santiago

**** ***** ******, ********* # **-F, Bronx NY 10460

Telephone: 646-***-****

Email: *****************@*****.***

OBJECTIVE: To be employed with an organization where I am able to utilize my knowledge and experience

towards the progressive development of the firm or corporation, while allowing for continued learning and growth.

EXPERIENCE

Summit Qwest Dispatcher 2007 – Present

Greet, direct, and provide information to all incoming visitors and visiting staff members

Maintain log and reports

Prepare vouchers for Fried Frank employees

Prepare transition report detailing transportation activity, issues and resolutions

Notify Fried Frank employees on street closing and delays

Mulligan Securities Security Guard 2005 - 2007

Performed hourly exterior and interior inspections of building complex.

Screened all visitors.

Monitored surveillance cameras.

Maintained logs and reports.

Secured perimeter in accordance with post regulations set forth.

Ensured & provided a safe environment for all visitors and building occupants.

Prepared reports, memos, and correspondence within job responsibilities.

Greet, direct, and provide information to all incoming vi sitors and visiting staff members.

Vitamin Shoppe Sales Representative 2005-2005

Assisted patrons with merchandise sales and orders.

Performed detailed inventory audits.

Maintained and ordered supplies and merchandise.

Maintained, controlled, and inspected inventory spreadsheets to assure accuracy.

Educated clientele on newly released products and provided assistance with inquiries.

Performed cashier duties.

Assisted store manager with daily tasks such as but not limited to answering Tel ephonic Inventory inquires,

resolved customer service concerns, and performed minor store security to minimize theft.

Arranged and maintained merchandise on display cases/shelves.

General Nutrition Center Sales Representative 2004-2005

Assisted customers with product sales and instructions.

Performed inventory audits.

Maintained and ordered supplies and merchandise.

Maintained and arranged store products on display shelves/cases.

Provided customer service regarding product orders and purchases

Educated patrons regarding newly released products

Provided store manager with assistance with daily operational tasks such as security, cashier duties, and resolving

customer concerns/complaints.

EDUCATION

James Monroe High School for Business and La w 2002 - 2005

Graduated: Diploma Received

SKILLS

Computer Skills: MS Office: Windows NT, XP, Word, Excel, PowerPoint, Summit Qwest Voucher System,

Summit Qwest Barcode System

Language: Fluent in Spanish & English

References will be furnished upon request.

Contact this candidate