Customer Service Engineer

**** *******, *********, ** ***** 412-***-**** or 704-***-**** ******@*******.***

Anna Williams

O bjective

Customer Service Representative/Cashier (Enjoy interacting with customers and fellow employees.

Dedicated to giving the best customer service possible)

E xperience

11/25/12-1/19/13 Sears Pittsburgh, Pa 15235

C ashier

Cashier

Customer Service

[Job responsibility/achievement]

9/30/1984-9/30/2006 US Postal Service Pittsburgh, Pa 15290

C lerk

Clerk: As a receptionist for the Postal Employment Center I scheduled employees for training

classes, performed light filing and typing assignments, retrieve, open and distribute mail for

department staff, log all employee training records received and sent out of the training

department, operate Xerox machine, computer and audio visual equipment.

Clerk: As a clerk in the Equal Employment Opportunity (EEOC) office, I assisted the EEO

Manager with answering the phones, opening, stamping and distributing mail, light typing, filing

and xeroxing.

Clerk: As a LSM Operator, I processed first class mail on automation equipment in the Pittsburgh

Processing and Distribution Center.

1974-1975 WIIC TV Station Pittsburgh, Pa 15212

E xecutive Secretary

Executive Secretary: As the Executive Secretary to the Chief Engineer, on a daily basis I

performed typing, dictation, shorthand and answered the telephone.

1956-1958 Jones, Smith and Freeland Attorneys at Law Pittsburgh, Pa 15219

L egal Secretary

Legal Secretary: As Legal Secretary for 3 Attorneys, I typed various legal documents, dictation

and shorthand with proficiency.

E ducation

1950-1953 Schenley High School Pittsburgh, Pa 15219

A cademic w ith a B usiness A ccolades in shorthand, typing, office machines, bookkeeping,

r etail selli ng and transcription.

1 954 -1955 O IC P ittsburgh, Pa 15219

OIC Secretarial Training: As a student I enhanced my shorthand, filing, operation of Xerox

machine, switchboard and calculator.

1988-1992 Community College of Allegheny County Pittsburgh, Pa 15212

General Studies: As a full time student, I enrolled under the General Studies curriculum. Additional

courses of study included business management, accounting, computer training, real estate,

psychology, English and math.

Organizational/Community Activities

Mt. Ararat Baptist Church: Missionary Ministry and Tape Ministry

Hardy Bible School: Graduate of Bible School

Moody Bible School: Bible Classes

Equipment and Software

Microsoft Office Word & Excel* Microsoft Windows* Microsoft Outlook* Email* Internet Access:

R eferences

References are available on request.

Contact this candidate