Customer Service Construction
Resume:
Marcos Contreras
Framingham, MA 01701
**********@*****.***
OBJECTIVE
I am leader in management and have extensive years with customer service. I enjoy working with people and am a hard worker with over 15 years of experience in construction and maintenance. I am a dedicated and responsible individual, with a great deal of ambition. I set high standards for myself and take pride and ownership in all that I do. I speak 3 languages (English, Spanish, and Portuguese). I value ethical behaviors in myself and others by promoting integrity, honesty, and respectful relationships with employers, co-workers, and customers. I have a good knowledge and understanding of policies, codes, tools, materials, and requirements related to structure function and construction maintenance. I am willing to learn and am looking for a position where construction maintenance skills would be of value, as well as growing and succeeding in a professional work environment.
WORK EXPERIENCE
AIMCO/BAYBERRY HILL ESTATES, Framingham MA Aug 2012 – Present
Service Technician III
• Responsible for all turn over units.
• Executed all maintenance repair related work to units, such as electrical, plumbing, and HVAC.
• Dependable for any scheduled maintenance, as well as responding to Emergency calls while being on-call.
LAID OFF Feb 2011 – Aug 2012
MCMUSA, Burlington, MA Aug 2009 – Feb 2011
Superintendent
• Responsible for daily operations of construction job site.
• Supervises any direct contractor positions on the assigned project.
• Manages all contracted work on the site, to guarantee a successful project completion.
Teel Realty LLC, Brighton, MA Feb 2008 – Apr 2009
Maintenance/Construction
• Performed all framing and finish-work, remodeled kitchens and bathrooms.
• Executed all maintenance repair related work to turnover units, such as electrical, plumbing, and HVAC.
Wellesley Homes, Maynard, MA Oct 2006 – Feb 2008
Carpenter
• Constructed new homes and remodeled commercial buildings.
• Completed 36 kitchens and trim work in three Residential Buildings.
• Responsible for reporting the weekly completion of projects.
Ferrier Construction, Canton, MA June 2005 – Sept 2006
Lead Carpenter
• Full on-site Construction Management and Land Development
• Effectively scheduled, monitored, and inspected all work from start to finish.
• Carried out weekly meetings with owner and architect.
• Responsible for all on- site decision making.
• Supervised 5 carpenters in all projects.
M.M Construction, Framingham, MA Mar 2003 – May 2005
Owner/General Carpenter
• Performed customer orientation for products and services.
• Remodeled bathrooms and kitchens.
• Installed tiles and siding, and built decks and additions.
S. M Sullivan, Upton, MA Jan 2002 – Mar 2003
Carpenter
• Designed and built projects from the ground up.
• Completed carpentry, including foundation, framing, and final trim work.
• Worked on crown ceilings, tile installation, windows, doors, etc.
California Closets, Holliston, MA Mar 1999 – Jan 2002
Installer
• Transported and installed all closets, home offices, and other storage system components.
• Provided outstanding customer service without disruption in the home through the construction phase.
Method Machine Tools, Sudbury, MA Jan 1997 – Mar 1999
Installer/Builder
• Built high pressure water pumps and installed it into a CNC Machine.
• Responsible for testing pumps and putting them in place.
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Stergis Aluminum Products, Dedham, MA Mar 1988 – Dec 1996
Supervisor/Foreman
• Supervised 15 employees.
• Produced double hung windows, storm windows and doors.
• Began as a Glass Cutter.
CERTIFICATIONS & LICENSES
Boston ATLAS Class 2013 Certification
Home Improvement Contractor License #150132
10 Hour OSHA Certification
CPR Certification
RRPEPA Renovator Certification
Irrigation Pipe Lighting & Equipment Inc. Certification
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