Management Software

Donna L. Fell-Bourelle

*** ******* ***

Tipp City, Ohio 45371

Cell Phone: 937-***-****

Email: *********@*****.***

BS Chadwick University - Business Administration with a concentration in

Computer Science

Specialized Experience and Skills: Information Technology hands on

experience including: requirements definition, analysis and design, web

development, system configuration management, documentation, installation,

testing, training and customer support. Planned the sequence of actions

necessary to accomplish the assignment. This entailed in-depth

coordination with external customers, internal departments and management.

Developing plans for project control.

Work Experience:

KForce, May 2012 to Sep 2012

Fairborn, Ohio

Web Developer

. Full life-cycle development of product features for a mature, well-

defined Oracle based web application.

. Working in Remedy for reports, tracking and updates in a timely

manner.

. Working with a team to develop software.

. Editing and formatting various documents.

. Maintaining action item lists and following through to execution.

. Maintaining status sheets and creating reports as requested.

. Other software development and support, as necessary.

. Provided Tier 3 support and backup Tier 2 support.

. HTML, CSS, JavaScript, JQuery, Oracle database, Oracle PL/SQL, Oracle

Web Toolkit, Oracle APEX

Defense Institute of Security Assistance Management (DISAM), 07/2002 to

05/2011

2475 K Street Building 52

WPAFB, Ohio45433

Information Technology Management Specialist

* Develop web applications using Microsoft IIS, HTML, CSS, VB,

Javascript, ASP, PHP, Oracle PL/SQL, Adobe, Dreamweaver, Quarkxpress,

SQL, Microsoft Office Products and Open Office Products.

* Provides support to hardware - PC's, laptops, printers, blackberries

* Management of Windows servers

* Software Accessibility- Section 508 Compliance

* Any and all troubleshooting of computers, printers, phones

* Computer maintenance

* Initiated the planning, development, testing and evaluation,

implementation, software development project management, training and

operation of an e-Government site used to deliver services to the

public.

* Adhered to the DoD policies and procedures for development, testing

and evaluation of automated systems and developed training guides for

customer support employees

* Cross Browser debugging.

* Guided supervisors and managers in determining their application

requirements.

* Updated models to reflect major changes in business requirements and

the introduction of new data management technologies.

* Ability to manage tasks and deliver assignments in a timely and

efficient manner.

* Managed and mentored multiple employees.

* assisted students and faculty with user IDs, permissions and resets

IM Systems Group Inc, 03/1996 to 05/2002

3183A Beaver-Vu Drive

Beavercreek, Ohio 45434

Web/Developer/Computer Analysis

Contractor at the Defense Acquisition (DAD) Joint Program Office

* Developed web applications using IIS, HTML, CSS, Javascript, ASP,

Flash5, XML, Microsoft SQLserver for DAD products and intranet.

* Performed initial setup, defined policies, procedures and overall

configuration management and control of DAD products StarTeam

application software.

* Performed data entry and formatting tasks for the data contained in

DAD, and performed full scale testing functions of DAD web and CD

software and data using Microsoft Office products, Formflow, and

PaintShopPro. Converted government issued forms to Microsoft word

forms.

* Developed user manual and tutorials for Air Force Action Officer Guide

(a window based plug-in of templates and wizards for creating many of

the letters, memos, and documents used in military correspondences.

* Human Resources Manager and Office Administrator

* Implemented of disaster recovery procedures

* Contractor at Air Force Material Command. Computer Based Training

* Performed initial configuration, software installation, operational

testing & evaluation, and maintenance for CBT Pentium-based servers

running IIS web server software.

* Designed, developed and implemented the front-end and back-end user

interfaces wrapped around the CBT courses.

* Performed customer support functions for CBT contract with AFMC

supporting 10 Distance Learning Centers and over 5,000 students

worldwide.

* Implemented processes for generating student status reports and

printable certificates of completion for CBT courses.

Casstown Market, 08/88 to 05/2002

112 North Main St

Casstown, OH

Owner/Operator

* Owned and Operated Small grocery store including hiring, firing,

accounting, bookkeeping, acquisitions, and logistics of the small

store.

Awards

1997 Company employee of the year

1997 Defense Acquisition Executive Certificate of Achievement

1998-2001 Senior employee of the year

1999 Vice President Hammer Award

Courses Completed

Effective Presentations

Microsoft Database Administration

Effective Oral Presentation

Quarkxpress course

Microsoft Office Suites

Lean Six Sigma Certification

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