Customer Service Sales

Shavon Thomas

** ***** ***** - *********, ** **014

********@***.*** - 404-***-****

Seeking a position that will benefit from my sales experience, positive interaction skills and industry contacts where my twelve years' experience can improve the sales results.

Qualifications/Relevant Experience

Over 14 years of experience working in diverse retail sales and customer service environments

Skilled in areas of order processing, inventory control, and cashier management

Experienced in training and managing sales staff

Excellent communication and listening skills

Hardworking, energetic, and reliable; recognized for assuming additional responsibilities

Work Experience

Cashier

Dollartree Corp

July 2010 to May 2011

Merchandised and stocked store

Customer service

Ran store checkout register

Inventory Audit Associate

Staples

-

Suwanee, GA

March 2001 to August 2006

Took inventory and examined merchandise to identify items to be reordered or replenished

Conduct daily high ticket item cycle counts and weekly pricing audits

Handle damages, returns, and request credits through our vendors

Merchandised and stocked

Maintained the Warehouse, with the safety of customers and associates

Watched for and recognized security risks and thefts, and know how to prevent or handle these situations

Assisted in other areas of the store-including the Accounting office, Customer Service

desk, cashier, Print & Copy departments

Recognized and achieved the "All-Star Customer Service award"

Sales Audit/Data Entry Clerk

Nationwide Warehouse& Storage

November 1999 to March 2001

Key sales invoices for retail store chains

Assist in recording and filing paperwork

Inbound and Outbound customer service calls

3rd key holder/Sales Associate

Claire's

September 1996 to October 1999

Helped open and run small retail store

Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits

Merchandised and stocked products

Handled bookkeeping and register duties

Greeted customers

Received certification for performing Ear piercing

Education

Certified Nursing Assistant-CNA in Nursing Assistant Program

Georgia Piedmont Technical College -

Covington, GA

2012 to 2012

William Howard Taft High School -

Woodland Hills, CA

1997

William Howard Taft High School

1997

Skills

150 hours of classroom and nursing home training,CPR & FIrst Aid

Computer Skills

Proficient with Microsoft Word, PowerPoint, As400,POS, Email and Internet

Contact this candidate